At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a vibrant team at Winemark in Dunmurry.
- Benefits: Flexible part-time hours and a friendly work environment.
- Other info: Great opportunity to develop skills in a supportive team.
- Why this job: Perfect for those who love interacting with customers and learning about wine.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
The predicted salary is between 10 - 12 £ per hour.
Location: Dunmurry
Employment: Part-Time Permanent
Closing Date: 10 June 2026 11:59 pm
Purpose: To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities:
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications:
- Essential: Maths and English GCSE Grade C or above or equivalent.
- Desirable: WSET Foundation Certificate.
Skills & Experience:
- Essential: Three months previous experience in a retail environment.
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
- Desirable: Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
Sales Advisor - Dunmurry in Newtownabbey employer: Winemark
At Winemark, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Dunmurry. Our part-time Sales Advisors enjoy flexible hours, comprehensive training, and opportunities for personal growth while delivering outstanding customer service. With a strong emphasis on teamwork and a commitment to employee well-being, we ensure that our staff feel valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Dunmurry in Newtownabbey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat.
✨Tip Number 3
Dress to impress! Make sure you look smart and well-groomed for your interview. First impressions matter, and showing that you care about your appearance reflects your professionalism.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Sales Advisor - Dunmurry in Newtownabbey
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to align their experiences with what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website:Remember, the best way to apply is through our careers page. It’s super straightforward, and you’ll be able to submit all the necessary documents in one go. We can’t wait to see your application!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products available in the store, especially wines. Familiarise yourself with different types, regions, and any promotions that might be running. This will show your enthusiasm and readiness to assist customers effectively.
✨Demonstrate Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about how you identified customer needs and exceeded their expectations. Being able to articulate these experiences will highlight your suitability for the role.
✨Showcase Your Team Spirit
Retail is all about teamwork, so be ready to discuss how you've worked collaboratively in past roles. Share specific instances where you contributed to a team goal or helped a colleague, as this will demonstrate your ability to fit into their team environment.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and present yourself well for the interview. A clean and professional appearance reflects your respect for the company and the role you're applying for, which can set you apart from other candidates.
