Manager- South Belfast
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Manager- South Belfast

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch customer service and drive sales.
  • Company: Join a dynamic retail company focused on quality and customer satisfaction.
  • Benefits: Enjoy a full-time permanent role with opportunities for training and development.
  • Why this job: Be part of a vibrant team, enhance your leadership skills, and make a real impact.
  • Qualifications: Must have 5 GCSEs including English and Maths or relevant management experience.
  • Other info: Flexible hours required; must be 18+ and have a valid driving license.

The predicted salary is between 28800 - 43200 £ per year.

Job Title: Manager- South Belfast Reference Number: MGR-25 Location: Lisburn Area Contract Type: Full-Time Permanent Closing Date: 30/01/2025 Outlet Manager Reports to: Regional Sales Manager Direct Reports: Sales Advisors, Senior Sales Advisors Purpose To provide the best possible service to customers, thereby maximizing sales and profit To control and operate the store in accordance with company instructions, policies and procedures in order to minimize operating costs and maximise profits To ensure the staff employed at the store carry out duties effectively and in accordance with the job profile and company policy and procedures Responsibilities Customer Relations / Selling Skills
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
– Promotes a professional and quality level of customer service to existing and new customers; assesses and satisfies customers needs and queries / problems; identifies and maximizes selling opportunities; ensures staff give the required level of customer service; actively achieves Company KPIs Commercial and Business Acumen
– Proactively seeks opportunities for increased business; awareness of competition; supports new directions and initiatives; creative presentation ability of company products Leadership / Taking Responsibility
– Accountable for the day-to-day running of the store and management of staff; ensures full adherence to company policy and procedures in all areas including customer relations, housekeeping, merchandising and display, security of premises, cash and stock, and administration; leads by example; uses authority when necessary Legislation
– Ensures the correct implementation of any legislation affecting the business (health and safety, licensing, trading standards) Organisation and Planning
– Plans, prioritises and organises work to optimize the use of resources and meet deadlines; schedules events / tasks and delegates effectively to staff; plans and introduces contingencies as required Maximises Resources
– Operates store in accordance with agreed targets and budgets in relation to sales, stock loss, stock levels, man hours and operating costs Quality Emphasis
– Committed to setting and maintaining high store and personal standards, with excellent merchandising skills Motivating Others
– Encourages team effort, builds cohesion and maintains motivation Staff Training and Development
– Understands and delivers training and development needs of team members; gains willing cooperation; gives regular feedback to team; appraises performance; encourages open communication and is constructive when confronting individuals Effective Administration
– Accurately adheres to company administration systems regarding cash, stock, payroll and marketing; adopts a systematic and organized approach; checks standards of accuracy; follows written and verbal instructions to company standards and accountable for all communication within the store Problem Solving
– Anticipates and identifies problems; uses analytical and investigative skills in problem solving and proposes solutions / evaluates alternatives; takes action to resolve problems in accordance with company needs Any other duties relevant and related to the post Qualifications Essential Good standard of education to include 5 GCSEs with English Language and Maths or equivalent (Grade C or above) OR 1 year previous supervisory or management experience in a retail or customer focused environment Must be committed to successfully completing WSET Level 3 Award in Wines and Spirits Desirable WSET Level 2 Award in Wines and Spirits NVQ Level 3 or equivalent qualification that relates to the retail industry Skills and Experience Essential Minimum of 1 year experience in a customer focused environment Excellent standard of dress and appearance Communication skills
– A proven ability to communicate effectively and professionally at all levels, both internally and externally; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal, and listening skills Customer focused
– maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service Personal drive and a pleasant, positive, and enthusiastic, ‘can-do’ attitude, demonstrating an appropriate level of motivation A good team player with the ability to lead and work in a team environment A valid driving license plus access to a car Desirable 1 year previous supervisory or management experience in a retail or customer focused environment Interest and / or knowledge of wine Main Points of Contact Customers Sales Advisors/ Regional Sales Developer / Regional Sales Manager / General Manager Marketing / Payroll / Stock / Cash Departments Distribution / Maintenance Personnel Other Relevant Information Must be age 18 or over Flexible approach to the needs of the business essential
– must be able to work: A full shift on a Friday and Saturday, one of which must be to close of business A minimum of 2 evenings per week, inclusive of a Friday or Saturday (and not including Sundays) to close of business You are not assigned to a particular store and may be required to work in or transfer to another store within a reasonable travelling distance Full, valid driving licence desirable #NIJobs To be considered for this role you will be redirected to and must complete the application process on our careers page.
To start the process click the Apply button below to Login/Register.

Manager- South Belfast employer: Winemark

As a Manager in South Belfast, you will join a dynamic team dedicated to delivering exceptional customer service while maximizing sales and profits. Our company fosters a supportive work culture that emphasizes employee growth through training and development opportunities, ensuring you can thrive in your role. With a commitment to high standards and a collaborative environment, we offer a unique chance to make a meaningful impact in the retail sector.
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Contact Detail:

Winemark Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manager- South Belfast

✨Tip Number 1

Familiarize yourself with the local market in South Belfast. Understanding the competition and customer preferences will help you demonstrate your commercial acumen during the interview.

✨Tip Number 2

Highlight your leadership skills by preparing examples of how you've motivated a team in the past. Be ready to discuss specific situations where you successfully managed staff and improved performance.

✨Tip Number 3

Showcase your problem-solving abilities by thinking of instances where you identified issues and implemented effective solutions. This will align well with the responsibilities outlined in the job description.

✨Tip Number 4

Prepare to discuss your knowledge of wines, especially if you have any experience or interest in this area. Mentioning your commitment to completing the WSET Level 3 Award can also set you apart from other candidates.

We think you need these skills to ace Manager- South Belfast

Customer Service Excellence
Sales Skills
Leadership and Team Management
Commercial Awareness
Problem-Solving Skills
Effective Communication
Organizational Skills
Staff Training and Development
Motivational Skills
Attention to Detail
Time Management
Knowledge of Retail Operations
Ability to Work Under Pressure
Flexibility and Adaptability

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Manager position in South Belfast. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in customer-focused environments or any supervisory roles. Use specific examples that demonstrate your leadership skills and ability to maximize sales and customer satisfaction.

Showcase Your Skills: Clearly outline your communication skills, problem-solving abilities, and team leadership experience. Mention any relevant qualifications, such as WSET certifications, that align with the job requirements.

Tailor Your Application: Customize your cover letter to reflect your understanding of the company's values and how you can contribute to their success. Mention your enthusiasm for the role and your commitment to providing excellent customer service.

How to prepare for a job interview at Winemark

✨Showcase Your Customer Service Skills

Since the role emphasizes customer relations, be prepared to discuss specific examples of how you've provided excellent customer service in the past. Highlight situations where you identified customer needs and exceeded their expectations.

✨Demonstrate Leadership Qualities

As a manager, you'll need to lead by example. Share experiences where you've successfully managed a team, resolved conflicts, or motivated others. Emphasize your ability to train and develop staff effectively.

✨Understand the Business Metrics

Familiarize yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've previously contributed to sales growth, reduced costs, or improved operational efficiency in your past roles.

✨Prepare for Problem-Solving Scenarios

Expect questions that assess your problem-solving skills. Think of examples where you've anticipated issues, analyzed situations, and implemented effective solutions. This will demonstrate your analytical abilities and proactive approach.

Manager- South Belfast
Winemark
Apply now
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