At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a vibrant retail team at Winemark.
- Benefits: Part-time hours with a permanent position and a friendly work environment.
- Other info: Great opportunity to develop your skills in a supportive team.
- Why this job: Perfect for those who love interacting with customers and have a passion for wine.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
The predicted salary is between 10 - 12 € per hour.
Hillsborough Employment: Part-Time Permanent
Closing Date: 19 May :59 pm
Purpose
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent.
Desirable
- WSET Foundation Certificate.
Skills & Experience
Essential
- Three months previous experience in a retail environment.
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Skills & Experience
Desirable
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
Sales Advisor-with Customer Service Skills (Permanent) in Lisburn employer: Winemark
At Winemark, we pride ourselves on fostering a vibrant and supportive work environment where our Sales Advisors can thrive. Located in Hillsborough, we offer flexible part-time hours, competitive pay, and opportunities for personal growth within the retail sector. Our commitment to exceptional customer service is matched by our dedication to employee development, making us an excellent employer for those seeking a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor-with Customer Service Skills (Permanent) in Lisburn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out during the interview when they ask about your customer service approach.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A good first impression can go a long way in showing that you take the role seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the team at Winemark.
We think you need these skills to ace Sales Advisor-with Customer Service Skills (Permanent) in Lisburn
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your previous experience in retail and any customer service roles. We want to see how you’ve gone above and beyond for customers, so share specific examples that demonstrate your ability to connect with people.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing, like 'customer-focused' and 'sales opportunities', to show us you’re the perfect fit.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Make sure your spelling and grammar are spot on, and present yourself well in your written communication. First impressions count!
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products that Winemark offers, especially their wine selection. This will not only show your interest in the role but also help you answer questions about customer service scenarios effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your ability to maintain high standards of service.
✨Demonstrate Team Spirit
Since being a good team player is essential for this role, be ready to discuss how you've collaborated with colleagues in the past. Share stories that highlight your ability to work well within a team and contribute positively to the workplace environment.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and present yourself well for the interview. A clean and professional appearance will reflect your motivation and respect for the opportunity, aligning with the company's standards.
