At a Glance
- Tasks: Deliver top-notch customer service and assist with sales and stock control.
- Company: Join a vibrant retail team at Winemark.
- Benefits: Flexible part-time hours and a fun work environment.
- Other info: Great opportunity to develop skills in a supportive team.
- Why this job: Perfect for those who love interacting with customers and learning about wine.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
The predicted salary is between 10 - 12 β¬ per hour.
Hillsborough Employment: Part-Time Permanent Closing Date: 19 May :59 pm
Purpose
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent.
Desirable
- WSET Foundation Certificate.
Skills & Experience - Essential
- Three months previous experience in a retail environment.
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Skills & Experience - Desirable
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
Sales Advisor - Retail Part Time in Lisburn employer: Winemark
At Winemark, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Our part-time Sales Advisors enjoy flexible working hours, comprehensive training, and opportunities for personal growth within the retail sector, all while being part of a supportive community in Hillsborough. Join us to be part of a company that not only prioritises employee satisfaction but also fosters a passion for wine and customer engagement.
StudySmarter Expert Adviceπ€«
We think this is how you could land Sales Advisor - Retail Part Time in Lisburn
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
β¨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with the hiring manager.
β¨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A good standard of dress shows that you take the opportunity seriously and are ready to represent the company well.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, itβs a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Sales Advisor - Retail Part Time in Lisburn
Some tips for your application π«‘
Show Your Customer Service Skills:Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application:Donβt just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can relate their experiences to what weβre looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm for the role shines through!
Apply Through Our Website:Remember, to be considered for this role, you need to apply through our careers page. Itβs super easy, and we promise itβll be worth it when you get to join our fantastic team!
How to prepare for a job interview at Winemark
β¨Know Your Products
Before the interview, make sure you have a solid understanding of the products offered by the company, especially if they focus on wine. Familiarise yourself with different types of wines, their characteristics, and any promotions currently running. This will show your enthusiasm and readiness to assist customers effectively.
β¨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided excellent customer service. Think about situations where you went above and beyond to meet a customer's needs or resolved a complaint. This will demonstrate your ability to maintain high standards of service, which is crucial for this role.
β¨Demonstrate Team Spirit
Retail is all about teamwork, so be ready to discuss how you've successfully worked in a team environment before. Share specific instances where you collaborated with colleagues to achieve sales targets or improve store operations. This will highlight your ability to contribute positively to the team dynamic.
β¨Dress to Impress
First impressions matter, especially in retail. Make sure you dress smartly and present yourself well for the interview. A clean and professional appearance reflects your understanding of the company's standards and your commitment to maintaining a good image while representing them.