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- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a leading wine retailer with a friendly, knowledgeable team.
- Benefits: Gain retail experience, flexible hours, and a fun work environment.
- Why this job: Perfect for wine lovers wanting to enhance their customer service skills.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
- Other info: Opportunities for growth in a supportive team atmosphere.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Purpose
To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
- Maths and English GCSE Grade C or above or equivalent.
Skills & Experience - Essential
- Three months previous experience in a retail environment.
- Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
Sales Advisor - Killyleagh employer: Winemark
Contact Detail:
Winemark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Killyleagh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products, values, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since the role is all about customer service and sales, think of a few scenarios where you can demonstrate your selling skills. Role-play with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look smart and well-groomed for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Sales Advisor role.
We think you need these skills to ace Sales Advisor - Killyleagh
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can relate their experiences to what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, brush up on your knowledge of wines and spirits. Familiarise yourself with the products that Winemark offers, as this will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided excellent customer service. Think about specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your customer-focused attitude.
✨Dress to Impress
Make sure to present yourself well for the interview. A clean and professional appearance is crucial, especially in a customer-facing role like a Sales Advisor. It reflects your respect for the company and the position you're applying for.
✨Practice Active Selling Techniques
Be ready to discuss how you would identify selling opportunities and engage customers. You might even want to role-play some scenarios with a friend to practice your pitch and ensure you can communicate effectively during the interview.
