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For Companies At a Glance
- Tasks: Deliver top-notch customer service and assist with sales and stock control.
- Company: Join a vibrant team at Winemark, where customer satisfaction is key.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Perfect for those who love interacting with people and have a passion for wine.
- Qualifications: GCSEs in Maths and English, plus retail experience preferred.
- Other info: Great opportunity to learn and grow in the retail industry.
The predicted salary is between 10 - 13 £ per hour.
Hours - 1x 16hr
Purpose
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
Essential: Maths and English GCSE Grade C or above or equivalent.
Desirable: WSET Foundation Certificate.
Skills & Experience
Essential
- Three months previous experience in a retail environment.
- Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Desirable
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
Sales Advisor in Carrickfergus employer: Winemark
Contact Detail:
Winemark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Carrickfergus
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products and values so you can show them you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate your customer-focused attitude during the interview.
✨Tip Number 3
Dress to impress! Make sure you look smart and well-groomed for your interview. A good standard of dress shows that you take the opportunity seriously and are ready to represent the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and know how to navigate online platforms, which is a great skill in retail.
We think you need these skills to ace Sales Advisor in Carrickfergus
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can relate their experiences to what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products offered by the company, especially if they relate to wine. Familiarise yourself with different types of wines and their characteristics, as this will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about specific situations where you went above and beyond to meet a customer's needs. This will demonstrate your customer-focused attitude and ability to handle various scenarios.
✨Dress to Impress
Since the role requires a good standard of dress and appearance, make sure you present yourself well for the interview. Choose smart, clean attire that reflects the company's standards. First impressions matter, and looking professional can set a positive tone for the conversation.
✨Be Ready to Sell
During the interview, be prepared to discuss how you would identify selling opportunities and act on them. You might even be asked to role-play a sales scenario. Practising your sales pitch beforehand can help you feel more confident and showcase your ability to actively sell to customers.