At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a leading wine retailer with a focus on customer satisfaction.
- Benefits: Permanent position with opportunities for growth and development.
- Other info: Exciting environment with a passion for wine and customer engagement.
- Why this job: Be part of a dynamic team and enhance your retail skills.
- Qualifications: GCSE Maths and English, plus retail experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
Location: Belfast
Employment: Full-Time Permanent
Closing Date: 10 June :59 pm
Purpose
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent.
Desirable
- WSET Foundation Certificate.
Skills & Experience
Essential
- Three months previous experience in a retail environment.
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Skills & Experience
Desirable
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
Sales & Retail Assistant (Permanent) in Belfast employer: Winemark
Winemark is an exceptional employer located in Belfast, offering a vibrant work culture that prioritises customer service and teamwork. Employees benefit from comprehensive training, opportunities for personal growth, and a supportive environment that encourages professional development. With a focus on maintaining high standards and a commitment to employee well-being, Winemark stands out as a rewarding place to build a career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Retail Assistant (Permanent) in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your customer service skills and how you've handled situations in the past. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A good appearance shows that you take the opportunity seriously and respect the company's standards. Plus, it boosts your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Don't forget to apply through our website to make sure your application is seen!
We think you need these skills to ace Sales & Retail Assistant (Permanent) in Belfast
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing how your unique experiences align with what we're looking for in a Sales & Retail Assistant.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm for the role shines through!
Apply Through Our Website:Remember, to be considered for this role, you need to apply through our careers page. It’s super easy, and we promise it’ll be worth your time. We can’t wait to see your application!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products that Winemark offers, especially wines. Familiarise yourself with different types, regions, and any promotions they might be running. This will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided excellent customer service. Think about times when you went above and beyond to meet a customer's needs or resolved a difficult situation. This will demonstrate your ability to maintain high standards of service.
✨Demonstrate Team Spirit
Retail is all about teamwork, so be ready to discuss how you've successfully worked in a team before. Share specific instances where you collaborated with colleagues to achieve a common goal or improve store performance. This will highlight your ability to fit into their team environment.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and present yourself well for the interview. A clean and well-groomed appearance reflects your professionalism and respect for the company’s standards, which is crucial in a customer-facing role.
