At a Glance
- Tasks: Deliver top-notch service to customers and assist in store operations.
- Company: Join a vibrant team at Winemark, where customer satisfaction is key.
- Benefits: Gain valuable retail experience and develop your communication skills.
- Other info: Dynamic work environment with opportunities for growth and learning.
- Why this job: Perfect for those who love interacting with people and have a passion for wine.
- Qualifications: GCSEs in Maths and English required; retail experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
Purpose
To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures.
To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent.
Desirable
- WSET Foundation Certificate.
Skills & Experience - Essential
- Three months previous experience in a retail environment.
- Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Skills & Experience - Desirable
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
Sales Advisor - Marlborough in Belfast employer: Winemark
At Winemark, we pride ourselves on fostering a vibrant and supportive work culture that prioritises exceptional customer service and employee development. As a Sales Advisor in Marlborough, you will benefit from comprehensive training, opportunities for career advancement, and a collaborative team environment that encourages personal growth while enjoying the unique charm of our local community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Marlborough in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products and values so you can show them you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate your customer-focused attitude during the interview.
✨Tip Number 3
Dress to impress! Make sure you look smart and well-groomed for your interview. A good first impression can go a long way in showing that you take the role seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join us at StudySmarter!
We think you need these skills to ace Sales Advisor - Marlborough in Belfast
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the Sales Advisor role. Use keywords from the job description to show us you understand what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products offered by the company. Familiarise yourself with different types of wines and any promotions they might be running. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about times when you went above and beyond to meet a customer's needs. This will demonstrate your ability to maintain high standards of service, which is crucial for a Sales Advisor.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and present yourself well. A clean and well-groomed appearance reflects your professionalism and shows that you take the opportunity seriously. It’s all about making a positive impact right from the start.
✨Be Ready to Sell
During the interview, you might be asked to demonstrate your selling skills. Prepare a short pitch for a product you like, highlighting its features and benefits. This will showcase your ability to actively sell and engage customers, which is key for the role.
