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- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a vibrant team at Winemark in East Belfast.
- Benefits: Part-time hours with a friendly work environment and growth opportunities.
- Other info: Be part of a dynamic team and enhance your sales skills!
- Why this job: Perfect for those who love interacting with customers and have a passion for wine.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
The predicted salary is between 10 - 12 £ per hour.
Location: East Belfast
Employment: Part-Time Permanent
Closing Date: 19 May :59 pm
Purpose
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent.
Desirable
- WSET Foundation Certificate.
Skills & Experience
Essential
- Three months previous experience in a retail environment.
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Desirable
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
Sales Advisor - East Belfast TLNT1_NI employer: Winemark
Contact Detail:
Winemark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - East Belfast TLNT1_NI
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with the hiring manager.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you go for your interview. A clean and well-groomed appearance shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor - East Belfast TLNT1_NI
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to align their experiences with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm shines through!
Apply Through Our Website: Remember, to be considered for this role, you need to apply through our careers page. It’s super easy – just click the Apply button and follow the steps. We can’t wait to see your application!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products offered by the company, especially wines if you're applying for a Sales Advisor role. Familiarise yourself with different types of wines, their characteristics, and any promotions currently running in-store. This knowledge will help you impress your interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided excellent customer service. Think about situations where you went above and beyond to meet a customer's needs or resolved a complaint effectively. This will demonstrate your ability to maintain high standards of customer service, which is crucial for this position.
✨Demonstrate Your Sales Ability
Be ready to discuss how you've identified selling opportunities in past roles. You might even want to role-play a sales scenario during the interview. This will allow you to showcase your proactive approach to sales and your ability to engage customers, which is key for a Sales Advisor.
✨Dress to Impress
Since the role requires a good standard of dress and appearance, make sure you present yourself well for the interview. Choose smart, clean attire that reflects the company's image. A polished appearance not only shows respect for the interview process but also aligns with the expectations of the role.