At a Glance
- Tasks: Deliver top-notch service to customers and assist in store operations.
- Company: Join a vibrant team at Winemark, where customer satisfaction is key.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Great opportunity to learn and grow in the retail industry.
- Why this job: Perfect for those who love interacting with people and have a passion for wine.
- Qualifications: GCSEs in Maths and English; retail experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
Purpose
To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures.
To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent.
Desirable
- WSET Foundation Certificate.
Skills & Experience - Essential
- Three months previous experience in a retail environment.
- Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Skills & Experience - Desirable
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
8&16 hrs
Sales Advisor - Bangor employer: Winemark
Winemark is an exceptional employer that prioritises customer service and employee development, making it a fantastic place for Sales Advisors in Bangor. With a supportive work culture that encourages teamwork and personal growth, employees benefit from comprehensive training and opportunities to enhance their product knowledge, particularly in wine. The company also values a safe and secure working environment, ensuring that staff can thrive while delivering top-notch service to customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Bangor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products and values so you can show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate your customer-focused attitude during the interview.
✨Tip Number 3
Dress to impress! Make sure you look smart and well-groomed for your interview. A good first impression can go a long way in showing that you take the role seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Winemark.
We think you need these skills to ace Sales Advisor - Bangor
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Sales Advisor role. Mention how your previous retail experience aligns with our company standards and how you can contribute to our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your qualifications. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products that Winemark offers. Familiarise yourself with different types of wine and any promotions they might be running. This will not only show your enthusiasm but also help you answer questions about customer service and sales effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided excellent customer service. Think about times when you went above and beyond to meet a customer's needs. This will demonstrate your ability to maintain high standards of service, which is crucial for the Sales Advisor role.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and present yourself well for the interview. A clean and professional appearance reflects your understanding of the importance of good standards in a retail environment, especially in a customer-facing role.
✨Be Ready to Sell
During the interview, you might be asked to demonstrate your selling skills. Prepare a short pitch for a product you like, highlighting its features and benefits. This will show your potential employer that you can actively sell to customers and identify selling opportunities.
