At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a vibrant retail team at Winemark.
- Benefits: Part-time hours with a friendly work environment.
- Other info: Great opportunity to develop skills in a supportive team.
- Why this job: Perfect for those who love engaging with customers and learning about wine.
- Qualifications: GCSE Maths and English, plus retail experience preferred.
The predicted salary is between 20000 - 25000 € per year.
Location: Scarva Street
Employment: Part-Time Permanent
Closing Date: 22 May :59 pm
Purpose
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent.
Desirable
- WSET Foundation Certificate.
Skills & Experience
Essential
- Three months previous experience in a retail environment.
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Skills & Experience
Desirable
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
Sales Advisor-with Customer Service Skills (Permanent) in Banbridge employer: Winemark
At Winemark, we pride ourselves on fostering a vibrant and supportive work environment where our Sales Advisors can thrive. Located in the heart of Scarva Street, we offer flexible part-time positions that not only provide competitive pay but also opportunities for personal growth and development within the retail sector. Our commitment to excellent customer service is matched by our dedication to employee satisfaction, making us an ideal employer for those seeking a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor-with Customer Service Skills (Permanent) in Banbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate your customer-focused attitude during the interview.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A good appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and know how to navigate online processes, which is a great skill in retail.
We think you need these skills to ace Sales Advisor-with Customer Service Skills (Permanent) in Banbridge
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application:Don’t just send a generic application! We love it when you tailor your CV and cover letter to match the job description. Use keywords from the posting to show us you’re a perfect fit for the Sales Advisor role.
Keep It Professional:While we appreciate a friendly tone, remember to keep your application professional. Make sure your spelling and grammar are spot on, and present yourself in a way that reflects the standards we uphold at StudySmarter.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products offered by the company, especially if they relate to wine. Familiarise yourself with different types of wines and their characteristics, as this will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about specific situations where you went above and beyond to meet a customer's needs. This will demonstrate your ability to maintain high standards of service, which is crucial for this role.
✨Demonstrate Team Spirit
Since this position requires working in a team environment, be ready to discuss how you collaborate with others. Share instances where you contributed to a team goal or helped a colleague, highlighting your positive attitude and willingness to support your teammates.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and present yourself well for the interview. A clean and professional appearance reflects your understanding of the company's standards and your commitment to maintaining a good image in front of customers.
