At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a leading wine retailer with a focus on customer satisfaction.
- Benefits: Part-time hours, competitive pay, and a fun work environment.
- Other info: Great opportunity to learn about wine and develop your sales skills.
- Why this job: Perfect for those who love interacting with people and have a passion for wine.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
The predicted salary is between 10 - 12 € per hour.
Location: Ballymena
Employment: Part-Time Permanent
Closing Date: 21 May
Purpose: To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities:
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications:
Essential: Maths and English GCSE Grade C or above or equivalent.
Desirable: WSET Foundation Certificate.
Skills & Experience:
Essential:
- Three months previous experience in a retail environment.
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Skills & Experience - Desirable:
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
Sales Advisor - Phoenix JBLE1_NI in Ballymena employer: Winemark
At Winemark, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and customer service excellence. Our part-time Sales Advisors in Ballymena benefit from flexible working hours, opportunities for personal growth, and a chance to engage with a diverse range of products, all while contributing to a vibrant community atmosphere. Join us to be part of a company that prioritises employee development and fosters a positive environment for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Phoenix JBLE1_NI in Ballymena
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products and values so you can show them you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat.
✨Tip Number 3
Dress to impress! Make sure you look smart and well-groomed for your interview. A good first impression can go a long way in showing that you take the opportunity seriously.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you're keen on joining the team at Winemark!
We think you need these skills to ace Sales Advisor - Phoenix JBLE1_NI in Ballymena
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their applications to the role. Mention why you’re excited about working with us at Winemark and how your skills align with the job description.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:Remember, to be considered for this role, you need to apply through our careers page. It’s super easy! Just click the Apply button and follow the steps. We can’t wait to see your application!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products you'll be selling, especially if they relate to wine. Familiarise yourself with different types of wines, their characteristics, and any promotions the store might be running. This will show your potential employer that you're genuinely interested and ready to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about times when you went above and beyond to meet a customer's needs or resolved a difficult situation. This will demonstrate your ability to maintain high standards of service, which is crucial for this role.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and present yourself well for the interview. A clean and well-groomed appearance reflects your professionalism and shows that you take the opportunity seriously. It’s all part of being a good team player in a retail environment.
✨Demonstrate Your Sales Ability
Be ready to discuss how you can identify selling opportunities and actively sell to customers. Think of specific strategies you've used in the past to boost sales or engage customers. This will highlight your personal drive and enthusiasm, which are key traits for a Sales Advisor.
