At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a vibrant team at Winemark in Carrickfergus.
- Benefits: Flexible part-time hours and a fun work environment.
- Other info: Great opportunity to develop skills in a supportive team.
- Why this job: Perfect for those who love interacting with customers and learning about wine.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
The predicted salary is between 10 - 12 £ per hour.
Location: Carrickfergus
Employment: Part-Time Permanent
Closing Date: 10 June 11:59 pm
Purpose
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
Essential: Maths and English GCSE Grade C or above or equivalent.
Desirable: WSET Foundation Certificate.
Skills & Experience
Essential:
- Three months previous experience in a retail environment.
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Desirable:
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
Sales Advisor - Carrickfergus in Antrim employer: Winemark
At Winemark, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and customer service excellence. Our Carrickfergus location provides employees with flexible part-time opportunities, competitive pay, and the chance to grow within the retail sector while engaging with a diverse range of products. Join us to be part of a dynamic team where your contributions are recognised and rewarded, and where you can develop your skills in a friendly and vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Carrickfergus in Antrim
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with the hiring manager.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A good standard of dress shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Sales Advisor - Carrickfergus in Antrim
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to align their experiences with what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Sales Advisor role.
Apply Through Our Website:Remember, to be considered for this role, you need to apply through our careers page. It’s super easy! Just click the Apply button and follow the steps. We can’t wait to see your application!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products available in the store, especially wines. Familiarise yourself with different types, regions, and tasting notes. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided excellent customer service. Think about situations where you went above and beyond to meet a customer's needs. This will demonstrate your ability to maintain high standards of service, which is crucial for this position.
✨Dress to Impress
Since the role requires a good standard of dress and appearance, make sure you arrive at the interview looking polished and professional. A clean, well-groomed appearance will reflect your understanding of the company's standards and your commitment to the role.
✨Be Ready to Sell
During the interview, be prepared to demonstrate your selling skills. You might be asked to role-play a sales scenario or discuss how you would identify selling opportunities. Practice your pitch beforehand so you can confidently showcase your ability to actively sell to customers.
