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For Companies At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a vibrant team at Winemark, where customer satisfaction is key.
- Benefits: Flexible part-time hours and a fun work environment.
- Why this job: Perfect for those who love interacting with people and have a passion for wine.
- Qualifications: GCSEs in Maths and English, plus retail experience preferred.
- Other info: Great opportunity to develop skills in a supportive team atmosphere.
Hours - 1x 30hr
Purpose
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent.
Desirable
- WSET Foundation Certificate.
Skills & Experience - Essential
- Three months previous experience in a retail environment.
- Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Skills & Experience - Desirable
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
Job Type: Part-time
Work Location: In person
Sales Advisor employer: Winemark the Winemerchant Limited
Contact Detail:
Winemark the Winemerchant Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products and values so you can show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate your customer-focused attitude during the interview.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A good first impression can go a long way in showing that you take the role seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Winemark.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the Sales Advisor role. Mention your relevant experience and how it aligns with our company standards and procedures.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Winemark the Winemerchant Limited
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products offered by the company, especially if they sell wine. Familiarise yourself with different types of wines and their characteristics. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about specific situations where you went above and beyond to meet a customer's needs. This will demonstrate your ability to maintain high standards of service, which is crucial for a Sales Advisor.
✨Demonstrate Team Spirit
Since teamwork is essential in retail, be ready to discuss how you've successfully worked in a team before. Share stories that highlight your collaboration skills and how you contribute to a positive team environment. This will show that you can work well with others and support the Store Manager effectively.
✨Dress to Impress
First impressions matter, so make sure you dress appropriately for the interview. Aim for a clean, well-groomed appearance that reflects the company's standards. This shows respect for the interview process and indicates that you understand the importance of presentation in a retail setting.