At a Glance
- Tasks: Assist customers, manage sales, and maintain store presentation.
- Company: Join WineFlair, a vibrant retail company focused on customer service and teamwork.
- Benefits: Enjoy flexible hours, career development, and 28 days annual leave.
- Other info: Opportunity for growth and potential to work in different locations.
- Why this job: Be part of a friendly team, gain valuable experience, and enhance your skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
Sales Assistant - Grosvenor Road, Belfast
Job Reference: Grosvenor Road - GRO/26/05/22
Salary: £10.95 - £12.81 DEPENDING ON AGE
Contract Type: Permanent
Contract Hours: Part Time Sales Assistant - Hours may vary
Closing Date: 19 Jun 2026
Benefits
Career development
Enhanced public holiday rates
Accredited training & support
28 days annual leave
Pension benefits
Responsible to: Line Manager / Store Management Team / Area Manager
Responsibilities Customer Service
- To report for work in good time to begin work at the hours specified by the Manager.
- To serve all Customers with courtesy and efficiency, being cheerful and welcoming at all times.
- To appear well presented and professional in terms of dress code at all times. Where a Company uniform is provided, it must be worn in accordance with Company Policy.
- To work harmoniously and co-operate fully with all other members of the Store Team and Company Management, to foster a good team spirit.
- To respond to any Customer queries or complaints as quickly and effectively as possible.
- To be able to work unsupervised and use your own initiative.
Sales
- To develop, use and share product knowledge with Customers when appropriate and encourage them to buy our merchandise.
- To operate all promotional services to Customers in accordance with Company Policy and ensure that Customers are offered the correct number of sales promotion items they are entitled to as part of any Promotion offered by WineFlair.
- To assist with the attractive and accurate merchandising of goods maintaining standards of presentation and display within your Store.
- To adhere to all Licensing Legislation & Company Challenge I.D. Policy.
- To understand and ensure compliance with all Age Restricted Legislation, including Alcohol, Tobacco, Lottery, Fuels, Lighters, Solvents, Razors, Blades etc
Cash Handling
- To be fully aware of all cash and credit/debit card handling procedures and to adhere to them scrupulously. In the event of till shortages, their causes must be identified through discussion with the store Manager to ensure they are not repeated. Disciplinary action will be taken if necessary as specified in the Employee Handbook.
- To monitor the amount of money in the till to ensure it remains at an acceptable level.
- To ensure all Company Credit/Debit Cards procedures are adhered to at all times.
Stock Control / Line Counts / Deliveries
- To accept in all Deliveries during your shift and adhere to delivery policies and procedures.
- To put away products/goods/items from deliveries either on Shop Floor/Fridges and or Store Room
- To conduct Line Counts of Stock as requested ensuring you count all relevant Stock on Shop Floor/Fridges and Store Rooms
- When filling out stock on Shop Floor and Fridges, check dates and rotate stock accordingly (this may require existing stock taken off shelves, new stock put at back and current stock placed at front)
Availability
- To attend meetings and training programmes as required by senior management.
- To be flexible in availability to cover absenteeism and work extra hours if and when required.
- To be flexible as regards location of work and willing to work in other Wineflair stores as and when required.
Health & Safety
- To be fully conversant and comply with Wineflairs Health and Safety at Work policy.
- To adhere to all Health & Safety Legislation, regulations and requirements.
- To observe correct Manual Handling procedures at all times, including when receiving orders and replenishing stock.
- To observe the correct Working at Heights procedures at all times, including when receiving orders and replenishing stock.
- To follow food hygiene procedures in line with company policy and legal requirements.
- To be familiar with the location and use of all fire extinguishers and emergency/fire evacuation procedures.
- To observe WineFlairs No Smoking Policy and only smoke in designated areas.
Security
- To ensure that Wineflair property and equipment are safeguarded at all times, reporting to the Manager in writing details of any damage to property or persons, or loss of goods or stock and of persons responsible.
- To inform the Manager of any suspicious circumstances or potential security risk.
- To maintain professional confidentiality at all times and not disclose confidential company information or material to any unauthorised person.
- To ensure Company Opening & Closing procedures are adhered to ensure personal and store safety.
- To comply with Company Security procedures with reference to using Mag Locks on front doors, ensure personal safety lone working.
Other Duties
- While not on a till, to carry out those duties specified by the Manager in respect of stock replenishment, pricing and coding merchandise.
- To carry out specified site housekeeping duties so as to ensure that the sites standards of cleanliness, appearance and hygiene are maintained to the highest standards.
- To participate in forwarding suggestions for the improvement of the company.
- To develop positive relationships and good communication with colleagues and team members
Any other duties relating to the position as may be deemed necessary by the management.
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Sales Assistant - Grosvenor Road, Belfast employer: Wineflair
At WineFlair, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and customer service. Our Sales Assistants enjoy flexible hours, accredited training, and opportunities for career development, all while working in a vibrant environment on Grosvenor Road, Belfast. With enhanced public holiday rates and 28 days of annual leave, we ensure our employees feel valued and motivated to grow within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Grosvenor Road, Belfast
✨Tip Number 1
Familiarise yourself with the products and services offered by WineFlair. Being knowledgeable about what you’re selling will not only boost your confidence but also impress potential employers during the interview.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. Engage with customers in retail settings, even if it's just volunteering or part-time work, to show that you can handle queries and complaints effectively.
✨Tip Number 3
Show your flexibility and willingness to learn. Be prepared to discuss your availability and any previous experiences where you adapted to changing circumstances or took on additional responsibilities.
✨Tip Number 4
Network with current or former employees of WineFlair. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying for the Sales Assistant position.
We think you need these skills to ace Sales Assistant - Grosvenor Road, Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to work well in a team and handle customer queries effectively.
Craft a Strong Cover Letter:Write a cover letter that reflects your enthusiasm for the Sales Assistant role. Mention your understanding of the responsibilities listed in the job description and how your skills align with them.
Showcase Your Availability:Since the position requires flexibility in hours and locations, clearly state your availability in your application. This shows you are willing to adapt to the needs of the store.
Highlight Compliance Awareness:Emphasise your understanding of health and safety regulations, as well as compliance with age-restricted legislation. This is crucial for a role that involves cash handling and stock control.
How to prepare for a job interview at Wineflair
✨Dress to Impress
Make sure you arrive in smart, professional attire that aligns with the company's dress code. If a uniform is provided, be prepared to discuss how you would wear it appropriately.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle queries and complaints effectively, as this role heavily relies on strong interpersonal skills.
✨Demonstrate Product Knowledge
Familiarise yourself with the products the company sells. Be ready to discuss how you would share product knowledge with customers and encourage them to make purchases.
✨Be Flexible and Team-Oriented
Emphasise your willingness to work flexible hours and locations. Discuss your experience working in teams and how you contribute to a positive team spirit, which is crucial for this role.
