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For Companies At a Glance
- Tasks: Assist customers, process sales, and maintain store standards.
- Company: Join WineFlair, a vibrant retail chain known for quality service.
- Benefits: Enjoy flexible hours, 28 days leave, and enhanced holiday pay.
- Why this job: Gain valuable retail experience in a fun, supportive team atmosphere.
- Qualifications: Strong communication skills and retail experience preferred.
- Other info: Opportunity for accredited training and career development.
As a Sales Assistant at WineFlair, you will be an integral part of our team, dedicated to providing excellent customer service, upholding store standards, and complying with legal regulations, particularly our Challenge 21 Policy.
Responsibilities:
- Greet and assist customers, offering guidance and advice on our products.
- Process sales transactions while handling cash and card payments.
- Enforce the Challenge 21 Policy for the sale of all age restricted products including alcohol sales by complying with I.D. checks.
- Maintain a clean, organized store environment.
- Stock shelves and manage inventory levels.
- Collaborate with the Store Manager and Area Manager on store operations.
- Handle customer inquiries and issues with professionalism.
- Participate in store merchandising and promotions.
- Ensure the safety and security of the premises at all times.
Desirables:
- Pursue or hold a WSET Foundation Certificate, enhancing product knowledge, especially in wines.
- Basic knowledge of cash handling and POS systems.
Qualifications:
- Strong communication and interpersonal skills.
- Experience in a retail environment preferred.
- Flexible work schedule, including evenings and weekends.
- Detail-oriented, especially regarding legal compliance and store standards.
- Enthusiastic, customer-oriented approach.
This role offers you the opportunity to develop your skills and knowledge in retail and customer service within a dynamic team environment, focusing on delivering quality service and maintaining the high standards of WineFlair Stores.
Sales Assistant - Antrim Road employer: Wineflair
Contact Detail:
Wineflair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Antrim Road
✨Tip Number 1
Familiarise yourself with the Challenge 21 Policy and other legal regulations related to alcohol sales. Being knowledgeable about these policies will not only help you in the interview but also demonstrate your commitment to compliance and customer safety.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer inquiries or issues in previous roles. This will highlight your ability to maintain professionalism and enhance the customer experience at WineFlair.
✨Tip Number 3
Research WineFlair's product range, especially their wines, and consider pursuing a WSET Foundation Certificate if you haven't already. This will not only boost your confidence but also show your enthusiasm for the role and willingness to learn.
✨Tip Number 4
Be prepared to discuss your flexibility regarding work hours, including evenings and weekends. Highlighting your availability will demonstrate your commitment to being a reliable team member in a casual contract role.
We think you need these skills to ace Sales Assistant - Antrim Road
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you provided excellent customer service or handled cash transactions.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Sales Assistant role at WineFlair. Mention your understanding of the Challenge 21 Policy and how you can contribute to maintaining store standards.
Showcase Relevant Skills: Highlight your strong communication and interpersonal skills in your application. Provide examples of how you've successfully dealt with customer inquiries or issues in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Wineflair
✨Know Your Products
Familiarise yourself with the products WineFlair offers, especially wines. Being able to discuss different types and their characteristics will show your enthusiasm and knowledge during the interview.
✨Understand the Challenge 21 Policy
Make sure you understand the Challenge 21 Policy thoroughly. Be prepared to explain how you would enforce this policy in a real-world scenario, as it’s crucial for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond for customers.
✨Demonstrate Flexibility
Since the role requires a flexible work schedule, be ready to discuss your availability. Mention any previous experience working evenings or weekends to show you’re adaptable.
