At a Glance
- Tasks: Lead a dynamic retail team and ensure top-notch customer service.
- Company: Join Wineflair, a vibrant and inclusive retail environment.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Why this job: Make a real impact in a fast-paced retail setting while developing your leadership skills.
- Qualifications: Previous managerial experience and flexibility with hours required.
- Other info: Equal opportunities employer with a focus on staff development.
The predicted salary is between 26371 - 36800 £ per year.
Working as a manager in a busy retail environment. Please see employer website for full job details & person specification by following the Apply Direct.
Responsibilities
Respond to customer queries/complaints.
Abide by Wineflairs Health and Safety at work policy.
Conduct monthly inspections of the retail premises. Ensure compliance with food hygiene laws and regulations.
Record injuries and incidents.
Ensure Wineflair\’s property and equipment is safeguarded.
Use video surveillance equipment, store security systems and safes.
Plan rotas to achieve staff cover with adequate coverage for holidays and sickness.
Staff training.
Complete all site paperwork and accounts.
Calculate and reconcile shift sheets, recording hours of employment in line with company procedure.
Manage and record petty cash levels, ensure lodgements are made and all staff paid correctly and on time.
Identify reasons for cash shortages with staff concerned.
Place stock orders, to supervise and document the receipt of goods delivered.
Skills and Qualifications
Previous supervisory experience.
Previous experience working in a fast‐paced environment.
Excellent communication and interpersonal skills with customers and colleagues.
Previous managerial experience.
Further InformationWineflair is an equal opportunities employer. Flexibility with hours.
Salary £14.18 per hour. Contract type Permanent. Weekly hours 30.
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Manager employer: Wineflair
Contact Detail:
Wineflair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a managerial role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to management in retail. Think about your past experiences and how they relate to the responsibilities listed in the job description. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to research Wineflair! Familiarise yourself with their values, products, and any recent news. This will not only help you tailor your responses but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing that managerial position with us.
We think you need these skills to ace Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your previous managerial roles and any relevant retail experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the manager role at Wineflair. Share specific examples of how you've handled customer queries or managed teams in the past.
Showcase Your Flexibility: Since flexibility with hours is key, mention your availability clearly in your application. We love candidates who can adapt to the busy retail environment and help us cover shifts when needed!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Wineflair
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a manager in a retail environment. Familiarise yourself with customer service protocols, health and safety policies, and food hygiene regulations. This will help you answer questions confidently and show that you're serious about the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with customer complaints or managing staff during busy periods. Think of examples from your previous experience where you successfully navigated similar challenges. This will demonstrate your problem-solving skills and managerial experience.
✨Showcase Your Leadership Style
During the interview, be ready to discuss your approach to staff training and team management. Highlight how you plan rotas and ensure adequate coverage, as well as how you motivate your team. This will give the interviewer insight into your leadership style and how you can contribute to the company culture.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's goals, team dynamics, or how they measure success in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.