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- Tasks: Lead a dynamic retail team, handle customer queries, and ensure compliance with health and safety regulations.
- Company: Join Wineflair, a vibrant retail company dedicated to providing excellent service and quality products.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for staff training and development.
- Why this job: Be part of a supportive culture that values teamwork and offers a chance to make a real impact.
- Qualifications: Previous managerial experience and flexibility with hours are essential for this role.
- Other info: Wineflair is committed to equal opportunities and fostering a diverse workplace.
The predicted salary is between 28800 - 43200 £ per year.
Working as a manager in a busy retail environment.Please see employer website for full job details & person specification by following the Apply Direct.
Responsibilities
- Respond to customer queries/complaints.
- Abide by Wineflairs Health and Safety at work policy.
- Conduct monthly inspections of the retail premises. Ensure compliance with food hygiene laws and regulations.
- Record injuries and incidents.
- Ensure Wineflair\’s property and equipment is safeguarded.
- Use video surveillance equipment, store security systems and safes.
- Plan rotas to achieve staff cover with adequate coverage for holidays and sickness.
- Staff training.
- Complete all site paperwork and accounts.
- Calculate and reconcile shift sheets, recording hours of employment in line with company procedure.
- Manage and record petty cash levels, ensure lodgements are made and all staff paid correctly and on time.
- Identify reasons for cash shortages with staff concerned.
- Place stock orders, to supervise and document the receipt of goods delivered.
Skills and Qualifications
- Flexibility with hours.
- Previous managerial experience.
Further Information
Wineflair is an equal opportunities employer.
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Manager employer: Wineflair
Contact Detail:
Wineflair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager
✨Tip Number 1
Familiarise yourself with Wineflair's values and mission. Understanding the company culture will help you align your management style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Wineflair. They can provide valuable insights into the work environment and what the hiring managers are looking for in a candidate.
✨Tip Number 3
Prepare to discuss specific examples from your previous managerial experience that demonstrate your ability to handle customer complaints and ensure compliance with health and safety regulations.
✨Tip Number 4
Showcase your flexibility and adaptability during the interview. Highlight instances where you've successfully managed staff rotas or dealt with unexpected challenges in a busy retail environment.
We think you need these skills to ace Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description on Wineflair's website. Understand the responsibilities and qualifications required for the manager position to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous managerial experience you have, especially in a retail environment. Use specific examples to demonstrate how you've successfully handled customer queries, staff training, or compliance with health and safety regulations.
Showcase Your Skills: Make sure to highlight skills that are particularly relevant to the role, such as flexibility with hours, ability to manage petty cash, and experience with stock orders. Use bullet points for clarity and impact.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role at Wineflair. Mention why you want to work there and how you can contribute to their team.
How to prepare for a job interview at Wineflair
✨Know the Company Inside Out
Before your interview, make sure to research Wineflair thoroughly. Understand their values, mission, and the specifics of their retail environment. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
As a manager, you'll likely face scenario-based questions during the interview. Think about past experiences where you've handled customer complaints or managed staff issues. Be ready to discuss these situations and how you resolved them.
✨Demonstrate Your Leadership Skills
Highlight your previous managerial experience by discussing specific examples of how you've led teams, trained staff, or improved processes. Show that you can motivate and manage a team effectively in a busy retail setting.
✨Be Ready to Discuss Compliance and Safety
Since the role involves health and safety compliance, be prepared to talk about your understanding of food hygiene laws and safety regulations. Mention any relevant training or experiences that demonstrate your commitment to maintaining a safe working environment.
