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For Companies At a Glance
- Tasks: Oversee retail operations, respond to customer queries, and ensure compliance with health and safety.
- Company: Dynamic retail company in Lisburn with a focus on customer service.
- Benefits: Competitive salary of £29,490 per annum and permanent full-time role.
- Why this job: Lead a team in a busy environment and enhance customer experiences.
- Qualifications: Previous supervisory experience and excellent communication skills.
- Other info: Join a vibrant team and make a real difference in retail operations.
The predicted salary is between 29490 - 41386 £ per year.
A retail company in Lisburn is seeking a manager to oversee operations in a busy environment. The successful candidate will respond to customer queries, manage petty cash, conduct inspections, and ensure compliance with health and safety policies.
Candidates should have previous supervisory experience and excellent communication skills.
The position offers a competitive salary of £29,490 per annum and is a permanent full-time role requiring 40 hours per week.
Retail Operations Manager - Customer Service & Training in Lisburn employer: Wineflair
Contact Detail:
Wineflair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Manager - Customer Service & Training in Lisburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Retail Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand their customer service philosophy and how you can enhance it. Tailor your answers to reflect your supervisory experience and communication skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience managing operations and handling customer queries. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team in Lisburn!
We think you need these skills to ace Retail Operations Manager - Customer Service & Training in Lisburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory experience and communication skills. We want to see how your past roles have prepared you for managing operations in a busy retail environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Retail Operations Manager role. Share specific examples of how you've handled customer queries or ensured compliance in previous jobs.
Showcase Your Customer Service Skills: Since this role involves responding to customer queries, make sure to emphasise your customer service experience. We love candidates who can demonstrate their ability to handle challenging situations with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Wineflair
✨Know the Company Inside Out
Before your interview, do some homework on the retail company. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Prepare for Customer Scenarios
As a Retail Operations Manager, you'll be dealing with customer queries regularly. Think of examples from your past experience where you've successfully handled difficult situations or improved customer satisfaction. Be ready to discuss these during the interview.
✨Showcase Your Supervisory Skills
Since previous supervisory experience is crucial, prepare to talk about your leadership style. Have specific examples ready that demonstrate how you've managed teams, resolved conflicts, or trained staff. This will highlight your capability to oversee operations effectively.
✨Understand Health and Safety Compliance
Familiarise yourself with health and safety policies relevant to retail. Be prepared to discuss how you've ensured compliance in previous roles. This knowledge will show that you take safety seriously and can maintain a safe environment for both customers and staff.
