At a Glance
- Tasks: Deliver orders and assist in-store, ensuring excellent customer service.
- Company: Join WineFlair, a leading alcohol retailer in Northern Ireland.
- Benefits: Earn £12.81 plus commission, enjoy staff discounts and training opportunities.
- Other info: Flexible hours, supportive team, and career development opportunities await you!
- Why this job: Be part of an exciting expansion while developing your skills in driving and retail.
- Qualifications: Must have a valid driving licence and strong customer service skills.
The predicted salary is between 12 - 13 £ per hour.
Job Reference: HYB/26/11/04
Salary: £12.81 with additional commission of £1.00 per delivery
Contract Type: Permanent
Closing Date: 2 Dec 2026
Part Time roles available
Career development
Enhanced public holiday rates
Accredited training & support
28 days annual leave
Pension benefits
WineFlair is a leading retailer specialising in the sale of alcohol across Northern Ireland, with 58 stores and a new delivery service. We are committed to providing exceptional service and convenience to our customers, whether they visit our stores or have their orders delivered to their doorsteps. We are seeking dedicated individuals to join our dynamic team as Hybrid Courier /Sales Assistants to support the development and expansion of our new delivery service.
This position's primary role will require individuals to deliver customer orders, but you will also assist within our Stores, maximising your skills and duties.
Key Responsibilities:
- Delivery Operations: Safely and accurately process, pack and secure delivery orders in store, complying with all Stock Movement procedures and safely transfer from store to van.
- Safely and efficiently deliver customer orders from the WineFlair hub to customer addresses within a designated area.
- Adhere to all company and legal requirements for alcohol delivery, including verifying customer age and ensuring the safe transportation of products.
- Greet customers professionally upon arrival and provide clear and concise information about their order.
- Maintain a clean and organized company van, performing regular vehicle checks (e.g., fuel levels, tire pressure) and reporting any issues to management.
- Utilize GPS and route optimization tools to plan the most efficient delivery routes.
- Maintain accurate records of deliveries, including completed and pending orders.
- Receive and process online orders accurately and efficiently, ensuring all items are correctly picked and prepared for delivery.
- Accurately pick products from the store's inventory based on online orders.
- Package orders securely to prevent damage during transit.
- Ensure that picked and prepared orders are ready in time for scheduled deliveries.
- Handle any inquiries related to online orders, providing updates on delivery times or resolving any issues with orders.
- Assist in managing inventory by updating stock levels after orders are picked.
- When not processing online orders, assist customers in-store by providing product recommendations and processing sales through the Point of Sale (POS) system.
- Assist in replenishing stock on shelves and maintaining store cleanliness.
- Adhere to all health, safety, and licensing regulations related to the sale of alcohol.
- Carry out pre-delivery vehicle safety checks and ensure vehicles are adequately stocked with delivery supplies.
- Ensure that the vehicle is kept clean and organized.
- Follow all safety protocols while driving, including adhering to speed limits and using seat belts.
- Collaborate with other staff members to ensure efficient operations both in-store and during deliveries.
- Participate in ongoing training to stay updated on company policies, legal requirements, product knowledge, and customer service skills.
- Collect and document customer feedback on delivery services and in-store experiences.
Requirements:
- Valid Driving License: Full and clean UK or Northern Ireland driving license.
- Driving Experience: Experience driving vans or similar vehicles for commercial purposes.
- Customer Service Skills: Strong interpersonal and communication skills.
- Flexibility: Ability to work a flexible schedule, including evenings, weekends, and public holidays.
- Physical Fitness: Ability to lift and carry heavy items during deliveries and in-store stock handling.
- Attention to Detail: Ensuring accuracy when delivering orders and handling transactions in the store.
- Basic IT Skills: Competence in using GPS devices, delivery tracking apps, and retail POS systems.
Desirable:
- Previous experience in a delivery role, retail environment, or customer-facing position.
- Knowledge of local routes and delivery areas around the hub stores (Bangor).
- Familiarity with alcohol licensing laws and regulations.
Benefits:
- Competitive salary with commission opportunities.
- Company vehicle, insurance and fuel provided for delivery duties.
- Staff discount.
- Company uniform provided.
- Holidays.
- Training and development opportunities to enhance your skills in both driving and retail.
- Supportive team environment and a chance to be part of an exciting expansion in our business.
Hybrid Courier Driver /Sales Assistant-Bangor-Balloo employer: Wineflair
As a Sales Assistant at our Richmond Gardens location in Newtownabbey, you'll join one of Northern Ireland's fastest-growing retailers, where we pride ourselves on excellent customer service and a diverse product range. Our supportive work culture fosters employee growth through accredited training and flexible shift patterns, ensuring you have the opportunity to develop your skills while enjoying benefits like enhanced public holiday rates and a generous staff discount. Join us in making a positive impact in our local community while working in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Courier Driver /Sales Assistant-Bangor-Balloo
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Wineflair, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Hybrid Courier Driver /Sales Assistant-Bangor-Balloo
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Wineflair that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Wineflair will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Wineflair and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Wineflair
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Wineflair, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Wineflair!
