At a Glance
- Tasks: Deliver excellent customer service and assist with sales in a vibrant store environment.
- Company: Join a dynamic team at WineFlair, known for its supportive culture.
- Benefits: Enjoy competitive pay, career development, and 28 days annual leave.
- Other info: Flexible hours and opportunities to work across different locations.
- Why this job: Perfect opportunity to gain experience and grow your skills in retail.
- Qualifications: No specific qualifications needed, just a friendly attitude and willingness to learn.
The predicted salary is between 10.95 - 12.81 £ per hour.
Job Reference: Grosvenor Road - GRO/26/05/22
Salary: £10.95 - £12.81 DEPENDING ON AGE
Contract Type: Permanent
Contract Hours: Part Time
Closing Date: 19 Jun 2026
Benefits
- Career development
- Enhanced public holiday rates
- Accredited training & support
- 28 days annual leave
- Pension benefits
Responsibilities
Customer Service
- To report for work in good time to begin work at the hours specified by the Manager.
- To serve all Customers with courtesy and efficiency, being cheerful and welcoming at all times.
- To appear well presented and professional in terms of dress code at all times.
- Where a Company uniform is provided, it must be worn in accordance with Company Policy.
- To work harmoniously and co-operate fully with all other members of the Store Team and Company Management, to foster a good team spirit.
- To respond to any Customer queries or complaints as quickly and effectively as possible.
- To be able to work unsupervised and use your own initiative.
Sales
- To develop, use and share product knowledge with Customers when appropriate and encourage them to buy our merchandise.
- To operate all promotional services to Customers in accordance with Company Policy and ensure that Customers are offered the correct number of sales promotion items they are entitled to as part of any Promotion offered by WineFlair.
- To assist with the attractive and accurate merchandising of goods maintaining standards of presentation and display within your Store.
- To adhere to all Licensing Legislation & Company Challenge I.D. Policy.
- To understand and ensure compliance with all Age Restricted Legislation, including Alcohol, Tobacco, Lottery, Fuels, Lighters, Solvents, Razors, Blades etc.
Cash Handling
- To be fully aware of all cash and credit/debit card handling procedures and to adhere to them scrupulously.
- In the event of till shortages, their causes must be identified through discussion with the store Manager to ensure they are not repeated.
- Disciplinary action will be taken if necessary as specified in the Employee Handbook.
- To monitor the amount of money in the till to ensure it remains at an acceptable level.
- To ensure all Company Credit/Debit Cards procedures are adhered to at all times.
Stock Control / Line Counts / Deliveries
- To accept in all Deliveries during your shift and adhere to delivery policies and procedures.
- To put away products/goods/items from deliveries either on Shop Floor/Fridges and or Store Room.
- To conduct Line Counts of Stock as requested ensuring you count all relevant Stock on Shop Floor/Fridges and Store Rooms.
- When filling out stock on Shop Floor and Fridges, check dates and rotate stock accordingly.
Availability
- To attend meetings and training programmes as required by senior management.
- To be flexible in availability to cover absenteeism and work extra hours if and when required.
- To be flexible as regards location of work and willing to work in other Wineflair stores as and when required.
Health & Safety
- To be fully conversant and comply with Wineflairs Health and Safety at Work policy.
- To adhere to all Health & Safety Legislation, regulations and requirements.
- To observe correct Manual Handling procedures at all times.
- To observe the correct Working at Heights procedures at all times.
- To follow food hygiene procedures in line with company policy and legal requirements.
- To be familiar with the location and use of all fire extinguishers and emergency/fire evacuation procedures.
- To observe Wineflairs No Smoking Policy and only smoke in designated areas.
Security
- To ensure that Wineflair property and equipment are safeguarded at all times.
- To inform the Manager of any suspicious circumstances or potential security risk.
- To maintain professional confidentiality at all times.
- To ensure Company Opening & Closing procedures are adhered to ensure personal and store safety.
Other Duties
- While not on a till, to carry out those duties specified by the Manager in respect of stock replenishment, pricing and coding merchandise.
- To carry out specified site housekeeping duties so as to ensure that the sites standards of cleanliness, appearance and hygiene are maintained to the highest standards.
- To participate in forwarding suggestions for the improvement of the company.
- To develop positive relationships and good communication with colleagues and team members.
- Any other duties relating to the position as may be deemed necessary by the management.
Sales Assistant - Grosvenor Road, Belfast JBLE1_NI employer: Wineflair
At WineFlair, we pride ourselves on being an excellent employer, offering our Sales Assistants at our Grosvenor Road, Belfast location a supportive work culture that fosters teamwork and personal growth. With benefits such as accredited training, career development opportunities, enhanced public holiday rates, and 28 days of annual leave, we ensure our employees feel valued and empowered to succeed in their roles while enjoying a vibrant and dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Grosvenor Road, Belfast JBLE1_NI
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WineFlair. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and teamwork experience, as these are key for a Sales Assistant role.
✨Tip Number 3
Dress to impress! Make sure you look professional and well-presented for your interview. First impressions count, and showing that you can adhere to the dress code will reflect positively on your application.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Sales Assistant - Grosvenor Road, Belfast JBLE1_NI
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone who can connect with our customers just as much as they can with us.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience you have in customer service or sales, and mention how you can contribute to our team spirit. We love seeing how you can fit into our culture!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without too much fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Wineflair
✨Know Your Product
Before the interview, take some time to research the products and services offered by the company. Being able to discuss specific items and promotions will show your enthusiasm and product knowledge, which is crucial for a Sales Assistant role.
✨Dress to Impress
Make sure to dress professionally and in line with the company's dress code. First impressions matter, and appearing well-presented will demonstrate your commitment to the role and respect for the company's standards.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved complaints or went above and beyond for a customer, as this will highlight your ability to handle queries effectively.
✨Be Ready to Discuss Teamwork
Since the role involves working closely with others, be prepared to talk about your experience in team settings. Share instances where you collaborated successfully with colleagues, as this will illustrate your ability to foster a good team spirit.
