At a Glance
- Tasks: Lead IT strategy and drive digital transformation across our wine retail and restaurant operations.
- Company: Join the largest wine retail chain in Thailand and Singapore, known for innovation and teamwork.
- Benefits: Enjoy competitive pay, career growth, discounts on food and beverages, and a creative work environment.
- Other info: Be part of a diverse team that values collaboration and celebrates your contributions.
- Why this job: Make a real impact in a dynamic industry while leading a passionate IT team.
- Qualifications: 8+ years in IT with leadership experience; knowledge of Microsoft Dynamics 365 and cybersecurity is a plus.
The predicted salary is between 51750 - 63250 £ per year.
About Us
Wine Connection owns and operates the largest chain of wine retail shops and full-service wine-themed restaurants in Thailand and Singapore.
We are the exclusive importer of 300+ labels of wines from around the world, craft beers, glassware and related accessories, as well as selected delicatessen products.
Since our inception in 1998, Wine Connection has steadily grown the number of wine retail shops and diversified into the full-service restaurant business by introducing the integrated retail wine shop – restaurant concept, becoming the leader in Asia with over 100 outlets to date, and counting.
KEY RESPONSIBILITIES
- IT Strategy & Leadership
- Develop and execute the company's IT roadmap aligned with business objectives.
- Partner with key stakeholders to identify opportunities for technology-driven improvements and innovation.
- Lead and mentor the IT team, promoting a culture of collaboration, accountability, and continuous improvement.
- Drive digital transformation initiatives across retail, F&B, logistics, and corporate operations.
- Stay updated with industry trends, emerging technologies, and best practices, and make recommendations for their integration into our IT infrastructure/systems.
- Infrastructure & Operations Management
- Oversee daily IT operations and service delivery across all business locations.
- Ensure high availability and performance of networks, servers, cloud services, databases, and business-critical applications.
- Manage endpoint devices, Microsoft technologies, email systems, wireless networks, VPN, firewalls, and security solutions.
- Monitor and maintain IT infrastructure to minimize downtime and operational disruption.
- Enterprise Applications & Business Systems
• Manage and support business applications including
- Microsoft Dynamics 365 ERP
- Point-of-Sale (POS) systems
- Inventory and Warehouse Management Systems
- E-commerce and Digital Platforms
- HR and Payroll Systems
- Coordinate system upgrades, integrations, testing, and deployment activities.
- Ensure systems effectively support business processes and operational requirements.
- Cybersecurity & Compliance
- Develop and enforce IT policies, standards, and security procedures.
- Implement cybersecurity measures to protect company data, systems, and customer information.
- Manage backup, disaster recovery, and business continuity plans.
- Conduct periodic security reviews, risk assessments, and vulnerability management activities.
- Ensure compliance with applicable regulatory and corporate requirements.
- Project Management
- Lead IT projects from planning through implementation and post-launch support.
- Manage system migrations, infrastructure upgrades, software implementations, and business process improvement initiatives.
- Ensure projects are delivered on schedule, within budget, and according to business requirements.
- Coordinate with internal stakeholders and external vendors throughout project lifecycles.
- Vendor & Budget Management
- Manage relationships with IT vendors, service providers, and technology partners.
- Evaluate and recommend technology solutions and services.
- Negotiate contracts and monitor service-level agreements (SLAs).
- Develop and manage IT budgets while ensuring cost-effective utilization of resources.
- User Support & Service Management
- Ensure timely and effective IT support for all users.
- Establish service management standards and performance metrics.
- Provide technical leadership for the resolution of complex system and application issues.
- Drive continuous improvement in user experience and IT service quality.
- Business Collaboration
- Work closely with Retail, Operations, Supply Chain, Finance, HR, Marketing, and other departments to understand business requirements.
- Recommend technology solutions that improve efficiency, customer experience, and operational performance.
- Act as a trusted advisor to business stakeholders on technology-related matters.
REQUIREMENTS & QUALIFICATIONS
- Bachelor's Degree in Computer Science, Information Technology, Information Systems, or a related discipline.
- Minimum 8+ years of IT experience, including leadership or management responsibilities.
- Experience supporting multi-site retail, F&B, hospitality, or consumer-facing businesses is highly preferred.
- Strong knowledge of: (1) Microsoft Dynamics 365 ERP, (2) Point-of-Sale (POS) systems, (3) Customer Relationship Management (CRM), (4) Microsoft Windows Server and Desktop environments, (5) Microsoft 365 and Exchange/Outlook, (6) SQL Database Administration, (7) Active Directory, DNS, DHCP, (8) LAN/WAN, Wireless Networks, VPN, Firewalls, (9) Cybersecurity technologies and best practices
- Experience in project management and system implementation.
- Strong vendor management and budgeting experience.
- Knowledge of IT governance, risk management, and business continuity planning.
- Available in short notice is an advantage.
- Core Competencies
- Strategic Thinking
- Leadership & Team Development
- Problem Solving & Decision Making
- Project Management
- Stakeholder Management
- Vendor Management
- Customer Service Orientation
- Communication & Influencing Skills
- Change Management
- Business Process Improvement
Perks and Benefits
Company Culture : Our company values teamwork, collaboration, and a positive work environment.
We celebrate diversity, inclusivity, and a sense of belonging, ensuring that you feel valued and appreciated as part of our family!
Competitive Compensation : We offer a competitive salary package that will be commensurate with your experience and skills, ensuring that your hard work and dedication are rewarded.
Career Growth Opportunities : We believe in fostering a culture of learning and development.
You'll have access to ongoing training programs, workshops, and opportunities for career advancement within our company.
Food & Beverage and Retail Discounts : As a valued member of our team, you'll enjoy generous discounts on our delectable offerings, allowing you to savour the flavours of our creations.
Creative Environment : Our F&B company thrives on creativity, innovation, and fun.
You'll be part of a fun dynamic team where your ideas are valued, and you'll have the freedom to express your creativity.
Employee Recognition : We believe in acknowledging and celebrating the contributions of our team members.
Outstanding performance and achievements will be recognized and rewarded through various employee recognition programs.
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Manager (Technology) employer: Wine Trade Asia Pte Ltd
Wine Connection is an exceptional employer that fosters a vibrant and inclusive work culture, where teamwork and creativity are at the forefront. With competitive compensation, generous employee discounts, and ample opportunities for career growth through ongoing training and development, you will feel valued and empowered as part of our dynamic team in the heart of Asia's thriving wine retail and F&B industry.
StudySmarter Expert Advice🤫
We think this is how you could land Manager (Technology)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Wine Trade Asia Pte Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Wine Trade Asia Pte Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Wine Trade Asia Pte Ltd!
✨Direct Apply to Wine Trade Asia Pte Ltd
Let's not forget to apply directly through the Wine Trade Asia Pte Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Manager (Technology)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Wine Trade Asia Pte Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Wine Trade Asia Pte Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Wine Trade Asia Pte Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
