At a Glance
- Tasks: Lead and drive the growth of Wine Connection's retail business across Singapore.
- Company: Join a leading wine retailer with a passion for hospitality and customer experience.
- Benefits: Competitive salary, leadership opportunities, and a vibrant work culture.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make an impact in the wine industry while enhancing customer experiences.
- Qualifications: 8-12 years in retail leadership, strong commercial acumen, and a passion for wine.
The predicted salary is between 80000 - 100000 € per year.
About the Role
As the Director, Singapore (Retail), you will play a pivotal leadership role in driving the performance, growth, and strategic direction of Wine Connection’s retail business. You will oversee sales, operations, team development, and customer experience across all retail touchpoints, while also enhancing brand engagement through curated in-store experiences. This role requires a commercially astute and customer-focused leader with a strong passion for wine and hospitality, with the ability to translate strategy into execution across a multi-site retail network.
Key Responsibilities
- Lead and manage all aspects of retail store operations across Singapore.
- Set and achieve sales, profitability, and customer experience KPIs.
- Develop and execute retail strategies aligned with brand positioning and business objectives.
- Oversee store layout, merchandising standards, and in-store promotions to drive sales and engagement.
- Collaborate closely with operational teams to strengthen retail presence within dining environments and ensure a seamless customer journey across channels.
- Conceptualise and drive experiential initiatives that enhance customer engagement, brand affinity, and in-store traffic.
- Take a proactive, hands-on approach in monitoring store and category performance, and continuously drive targeted initiatives to optimise results.
- Continuously refine product assortment and pricing in line with sales performance, customer insights, and market trends.
Financial & Performance Management
- Develop and manage budgets, forecasts, and P&Ls for the retail business.
- Monitor financial performance and implement corrective actions where necessary.
- Identify opportunities to streamline operations and improve cost-efficiency.
- Drive key commercial metrics including sales per square foot, basket size, and stock productivity.
Team Leadership & Development
- Lead, coach, and develop store teams and retail managers to deliver consistent execution and service excellence.
- Build a strong performance culture with clear accountability and regular performance reviews.
Requirements
- Bachelor’s degree in business, retail management, or a related field.
- 8–12 years of senior leadership experience in retail or FMCG, preferably within the wine, food & beverage, or luxury goods sectors.
- Proven track record in managing multi-site retail operations.
- Strong commercial acumen and P&L management experience.
- Excellent leadership, interpersonal, and communication skills.
- Strategic thinker with the ability to execute operational plans effectively.
- Passion for wine and hospitality; WSET certification is a plus.
Wine Retail Director, Singapore — Experience & Growth in London employer: Wine Trade Asia Pte Ltd
Wine Connection is an exceptional employer that fosters a vibrant work culture centred around passion for wine and hospitality. Located in the dynamic city of Singapore, we offer our employees unparalleled growth opportunities through hands-on leadership development and a commitment to excellence in customer experience. Join us to be part of a team that values innovation, collaboration, and a shared love for creating memorable in-store experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Wine Retail Director, Singapore — Experience & Growth in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend wine events, and engage with professionals in the retail sector. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Show your passion for wine! When you get the chance to chat with potential employers, share your love for the industry and any relevant experiences. It’s all about making that personal connection.
✨Tip Number 3
Prepare for interviews by researching the company inside out. Know their products, values, and recent news. This will help you tailor your answers and show you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Wine Retail Director, Singapore — Experience & Growth in London
Some tips for your application 🫡
Show Your Passion for Wine:When you're writing your application, let your love for wine shine through! Share any relevant experiences or knowledge you have about the industry. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the wine retail world.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your leadership experience and any specific achievements in retail that align with what we're looking for. This shows us that you've done your homework and are serious about the role.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the wine industry. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and culture!
How to prepare for a job interview at Wine Trade Asia Pte Ltd
✨Know Your Wine
As a candidate for the Wine Retail Director role, it's crucial to showcase your passion and knowledge about wine. Brush up on different wine varieties, regions, and trends in the industry. This will not only impress the interviewers but also demonstrate your genuine interest in the role.
✨Showcase Leadership Experience
Prepare specific examples of how you've successfully led teams in previous roles. Highlight your experience in managing multi-site operations and driving performance. Use metrics to back up your achievements, as this will resonate well with the interviewers looking for a commercially astute leader.
✨Understand Retail Strategy
Familiarise yourself with retail strategies that align with brand positioning. Be ready to discuss how you would develop and execute these strategies for Wine Connection. Think about innovative ideas for enhancing customer engagement and in-store experiences that could set you apart from other candidates.
✨Prepare Questions
Interviews are a two-way street, so come prepared with insightful questions about the company's vision, challenges, and growth opportunities. This shows your enthusiasm for the role and helps you gauge if the company aligns with your career goals.
