At a Glance
- Tasks: Lead and drive the retail performance of Wine Connection across Singapore.
- Company: Join a dynamic team at a leading wine and hospitality brand.
- Benefits: Competitive salary, career growth, and a vibrant work culture.
- Other info: Opportunity to shape the future of retail in a multi-site environment.
- Why this job: Make a real impact in the wine retail industry while enhancing customer experiences.
- Qualifications: 8-12 years in retail leadership with a passion for wine and hospitality.
The predicted salary is between 80000 - 120000 € per year.
About the Role
As the Director, Singapore (Retail), you will play a pivotal leadership role in driving the performance, growth, and strategic direction of Wine Connection’s retail business. You will oversee sales, operations, team development, and customer experience across all retail touchpoints, while also enhancing brand engagement through curated in-store experiences. This role requires a commercially astute and customer-focused leader with a strong passion for wine and hospitality, with the ability to translate strategy into execution across a multi-site retail network.
Key Responsibilities
- Lead and manage all aspects of retail store operations across Singapore.
- Set and achieve sales, profitability, and customer experience KPIs.
- Develop and execute retail strategies aligned with brand positioning and business objectives.
- Oversee store layout, merchandising standards, and in-store promotions to drive sales and engagement.
- Collaborate closely with operational teams to strengthen retail presence within dining environments and ensure a seamless customer journey across channels.
- Conceptualise and drive experiential initiatives that enhance customer engagement, brand affinity, and in-store traffic.
- Take a proactive, hands-on approach in monitoring store and category performance, and continuously drive targeted initiatives to optimise results.
- Continuously refine product assortment and pricing in line with sales performance, customer insights, and market trends.
Financial & Performance Management
- Develop and manage budgets, forecasts, and P&Ls for the retail business.
- Monitor financial performance and implement corrective actions where necessary.
- Identify opportunities to streamline operations and improve cost-efficiency.
- Drive key commercial metrics including sales per square foot, basket size, and stock productivity.
Team Leadership & Development
- Lead, coach, and develop store teams and retail managers to deliver consistent execution and service excellence.
- Build a strong performance culture with clear accountability and regular performance reviews.
Requirements
- Bachelor’s degree in business, retail management, or a related field.
- 8–12 years of senior leadership experience in retail or FMCG, preferably within the wine, food & beverage, or luxury goods sectors.
- Proven track record in managing multi-site retail operations.
- Strong commercial acumen and P&L management experience.
- Excellent leadership, interpersonal, and communication skills.
- Strategic thinker with the ability to execute operational plans effectively.
- Passion for wine and hospitality; WSET certification is a plus.
Director, Singapore (Retail) in London employer: Wine Trade Asia Pte Ltd
Wine Connection is an exceptional employer that fosters a vibrant work culture centred around passion for wine and hospitality. With a strong emphasis on employee development, you will have ample opportunities to grow your career while leading a dynamic team in Singapore's thriving retail environment. Enjoy competitive benefits and the chance to create memorable customer experiences in a supportive and engaging atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Singapore (Retail) in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend wine and retail events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your passion for wine and hospitality during interviews. Share your experiences and insights that highlight your commercial acumen and leadership skills. Make it clear that you’re not just looking for a job, but a chance to drive growth and enhance customer experiences.
✨Tip Number 3
Prepare for interviews by researching the company’s retail strategies and recent initiatives. Be ready to discuss how you can contribute to their goals, especially in enhancing brand engagement and optimising store performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Director, Singapore (Retail) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Director role. Highlight your leadership experience in retail, especially in managing multi-site operations, and don’t forget to showcase your passion for wine and hospitality!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've driven performance and customer engagement in previous roles, and let your enthusiasm for the wine industry come through.
Showcase Your Strategic Thinking:In your application, demonstrate your ability to think strategically. Discuss how you've developed and executed retail strategies in the past, and how you plan to enhance brand engagement and customer experience at Wine Connection.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Wine Trade Asia Pte Ltd
✨Know Your Wine and Hospitality
As a candidate for the Director role, it's crucial to showcase your passion for wine and hospitality. Brush up on your wine knowledge, including varietals, regions, and trends in the industry. This will not only impress your interviewers but also demonstrate your genuine interest in the brand.
✨Demonstrate Strategic Thinking
Prepare to discuss how you would develop and execute retail strategies that align with the company's objectives. Think about specific examples from your past experience where you've successfully driven sales or improved customer engagement. Be ready to share these insights during the interview.
✨Showcase Leadership Skills
Highlight your experience in leading and developing teams. Be prepared to discuss how you've built a performance culture and managed multi-site operations. Use concrete examples to illustrate your leadership style and how it has positively impacted team performance and customer satisfaction.
✨Understand Financial Metrics
Familiarise yourself with key commercial metrics relevant to the role, such as sales per square foot and P&L management. Be ready to discuss how you've monitored financial performance in previous roles and implemented corrective actions to improve results. This will show your commercial acumen and readiness for the position.
