At a Glance
- Tasks: Deliver top-notch customer service while serving food and drinks in a vibrant bar setting.
- Company: Join The Chelsea, a lively venue known for its friendly atmosphere.
- Benefits: Flexible hours, opportunity to earn an NVQ Level 2, and a fun work environment.
- Other info: Great chance to develop skills and grow within the hospitality industry.
- Why this job: Perfect for those who love interacting with people and thrive in a fast-paced setting.
- Qualifications: Previous bar or food service experience is essential; enthusiasm and teamwork are key.
The predicted salary is between 10 - 12 £ per hour.
Various Part Time Hours Available
Responsibilities
- To provide a high standard of customer service in the serving of food and drink.
- To set up the bar counter and the food service area in the appropriate manner as per Company procedures.
- To meet and greet customers, take food and drink orders and liaise with all relevant personnel in ensuring the delivery of these orders to the customer.
- To anticipate the needs of the customer and to ensure that the customer receives excellent customer service at all times.
- To ensure that the food service and bar service areas meet the Company standard regarding cleanliness, health and safety.
- To calculate the bills correctly and accept and verify various methods of payment.
- To refill bar stock levels and ensure efficient bar stock including stock rotation.
- To carry out end of shift duties according to Company procedures.
- To carry out toilet checks on a regular basis.
- To ensure that a high standard of personal hygiene and appearance is maintained at all times.
- Any other duties relevant and related to the post.
Educational qualifications
Educated to secondary level standard.
Skills and Experience
- A minimum of 6 months previous bar service experience is essential.
- A minimum of 6 months previous foodservice experience is desirable.
- A working knowledge of Micros is desirable.
- The ideal candidate will be a team player, customer focused and enthusiastic, with the desire to ensure that our customers receive excellent service.
- With excellent communication skills, the ideal candidate will be able to approach their work in a methodical and logical manner.
Main Points of Contact
- Internal and external Customers.
- Other staff in the premises.
Other relevant information
- Flexible regarding hours of work.
- Opportunity to work towards an NVQ Level 2 in Food & Beverage Service.
Bar and Waiting Staff - The Chelsea in Lisburn employer: Wine Inns
The Chelsea is an exceptional employer that prioritises a vibrant work culture and offers flexible part-time hours, making it ideal for those seeking a balance between work and personal life. Employees benefit from opportunities for professional growth, including the chance to work towards an NVQ Level 2 in Food & Beverage Service, all while being part of a supportive team dedicated to delivering outstanding customer service in a lively environment.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Staff - The Chelsea in Lisburn
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a drink or a bite. Familiarising yourself with the atmosphere and the staff can give you a leg up when chatting about your experience and how you fit into their team.
✨Tip Number 2
Show off your personality! When you meet the hiring team, let your enthusiasm shine through. They’re looking for someone who’s not just skilled but also a great fit for their vibe, so don’t be shy about sharing your passion for customer service.
✨Tip Number 3
Prepare for situational questions! Think about times you've handled tricky customer situations or worked as part of a team. Being ready with examples will show that you’ve got the experience they’re after and that you can think on your feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at The Chelsea. So, hit that 'Continue to Application' button and let’s get you started!
We think you need these skills to ace Bar and Waiting Staff - The Chelsea in Lisburn
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond to ensure customers are happy, so share those stories!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we’re looking for team players who can communicate well!
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Bar and Waiting Staff position. Mention your relevant experience in bar service and food service, and how you meet our standards for cleanliness and customer care.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Just click on the 'Continue to Application' button and let’s get started!
How to prepare for a job interview at Wine Inns
✨Know Your Stuff
Familiarise yourself with the menu and drink offerings at The Chelsea. Being able to discuss specific items shows your enthusiasm and readiness to provide excellent customer service.
✨Show Off Your Experience
Highlight your previous bar and food service experience during the interview. Be ready to share specific examples of how you’ve provided great customer service or handled busy shifts.
✨Demonstrate Team Spirit
Since teamwork is key in this role, be prepared to talk about how you work well with others. Share instances where you collaborated with colleagues to enhance customer satisfaction.
✨Dress to Impress
Make sure you present yourself well. A clean, tidy appearance reflects your understanding of personal hygiene standards expected in the hospitality industry.
