At a Glance
- Tasks: Welcome guests and ensure a safe, enjoyable environment at The Parlour.
- Company: Join the vibrant team at Wine Inns, home to Belfast's top pubs and clubs.
- Benefits: Flexible hours, friendly atmosphere, and opportunities for career growth.
- Other info: Must be flexible with hours and willing to complete a criminal record check.
- Why this job: Be the face of fun nights out while ensuring safety and enjoyment for all.
- Qualifications: Secondary education and customer service experience preferred; Door Supervisor's course is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Reports to: Door Supervisor/ Manager
Direct Reports: None
Area of Business: Wine Inns
Purpose
To oversee Door Admission policy and to adhere and comply with all guidelines.
Responsibilities
- To greet customers in a welcoming and friendly manner
- To prevent drunkenness and rowdiness on the premises
- To prevent glasses and bottles being removed from the premises
- To be in attendance at the front door unless otherwise instructed by the Manager
- To be courteous to customers when clearing premises at closing time
- To handle confrontation as discreetly as possible
- To complete Incident Report Forms when necessary
- To ensure that a high standard of personal hygiene and appearance is maintained at all times
- Any duties relevant and related to the post
Educational qualifications
- Educated to secondary level standard
- Completion of Door Supervisor's course is desirable
Skills and Experience
- Six months previous experience in a customer focused environment is desirable
- A basic knowledge of First Aid and Fire Safety is desirable
- Good listener
- Friendly and courteous
- Patient
- Good team player
Main Points of Contact - internal and external
- Other staff in the premises
- All members of the public using the premises
Other relevant information
- Flexible regarding hours of work
- Completion of Door Supervisors course is essential within probationary period
- Willing to undergo and obtain a favourable criminal record check
Note: Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.
Door Person - The Parlour TLNT1_NI in Belfast employer: Wine Inns
Wine Inns is an exceptional employer that values its staff and fosters a welcoming work environment. With a strong emphasis on employee growth and development, we offer flexible working hours and the opportunity to be part of Belfast's vibrant hospitality scene. Join us at The Parlour and be part of a team that prioritises customer service and personal well-being, ensuring a rewarding and meaningful career in the heart of the city.
