At a Glance
- Tasks: Deliver top-notch customer service while serving food and drinks in a vibrant bar setting.
- Company: Join The Chelsea, a lively venue with a friendly atmosphere.
- Benefits: Flexible hours, opportunity for NVQ Level 2 qualification, and a fun work environment.
- Other info: Great chance to develop skills and grow within the hospitality industry.
- Why this job: Perfect for those who love interacting with people and thrive in a fast-paced setting.
- Qualifications: Previous bar or food service experience is essential; enthusiasm and teamwork are key.
The predicted salary is between 10 - 12 £ per hour.
Various Part Time Hours Available
Responsibilities
- To provide a high standard of customer service in the serving of food and drink.
- To set up the bar counter and the food service area in the appropriate manner as per Company procedures.
- To meet and greet customers, take food and drink orders and liaise with all relevant personnel in ensuring the delivery of these orders to the customer.
- To anticipate the needs of the customer and to ensure that the customer receives excellent customer service at all times.
- To ensure that the food service and bar service areas meet the Company standard regarding cleanliness, health and safety.
- To calculate the bills correctly and accept and verify various methods of payment.
- To refill bar stock levels and ensure efficient bar stock including stock rotation.
- To carry out end of shift duties according to Company procedures.
- To carry out toilet checks on a regular basis.
- To ensure that a high standard of personal hygiene and appearance is maintained at all times.
- Any other duties relevant and related to the post.
Educational qualifications
Educated to secondary level standard.
Skills and Experience
- A minimum of 6 months previous bar service experience is essential.
- A minimum of 6 months previous foodservice experience is desirable.
- A working knowledge of Micros is desirable.
- The ideal candidate will be a team player, customer focused and enthusiastic, with the desire to ensure that our customers receive excellent service.
- With excellent communication skills, the ideal candidate will be able to approach their work in a methodical and logical manner.
Main Points of Contact
- Internal and external Customers.
- Other staff in the premises.
Other relevant information
- Flexible regarding hours of work.
- Opportunity to work towards an NVQ Level 2 in Food & Beverage Service.
Bar and Waiting Staff - The Chelsea JBLE1_NI in Belfast employer: Wine Inns
At The Chelsea, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. With flexible part-time hours and opportunities for professional growth, including the chance to work towards an NVQ Level 2 in Food & Beverage Service, we ensure our staff not only thrive in their roles but also enjoy a rewarding experience in a bustling environment that prioritises excellent customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Staff - The Chelsea JBLE1_NI in Belfast
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a drink or a bite. This way, you can chat about your experience and show that you're genuinely interested in the place.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face on the job and how you'd handle them. Being able to demonstrate your problem-solving skills can really impress during the interview.
✨Tip Number 3
Network with current staff! If you know anyone working there, ask them about their experiences. They might give you insider tips that could help you stand out during the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at The Chelsea.
We think you need these skills to ace Bar and Waiting Staff - The Chelsea JBLE1_NI in Belfast
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond to ensure customers are happy, so share those stories!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Bar and Waiting Staff role. Remember, less is often more!
Tailor Your Application:Make sure to customise your application to match the job description. Use keywords from the listing, like 'team player' and 'enthusiastic', to show us that you understand what we're looking for.
Apply Through Our Website:Don't forget to apply through our careers page! It's the best way to ensure your application gets to us directly. Just click the 'Continue to Application' button and let’s get started on this journey together!
How to prepare for a job interview at Wine Inns
✨Know Your Stuff
Make sure you brush up on your knowledge of food and drink service. Familiarise yourself with common bar and food service procedures, as well as any specific practices the company follows. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
During the interview, be prepared to share examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond for a customer or handled a tricky situation with grace. This will demonstrate your ability to meet the high standards expected in this role.
✨Dress to Impress
First impressions matter! Make sure you arrive looking smart and presentable. Since this role involves maintaining high personal hygiene and appearance, showing that you take pride in your own appearance will resonate well with the interviewers.
✨Ask Questions
Don’t forget to prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might want to ask about team dynamics, training opportunities, or what a typical shift looks like. It’s a great way to engage with the interviewer and leave a lasting impression.
