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- Tasks: Serve food and drinks while providing top-notch customer service.
- Company: Join The Chelsea, a vibrant venue known for its welcoming atmosphere.
- Benefits: Flexible hours and the chance to earn an NVQ Level 2 in Food & Beverage Service.
- Why this job: Perfect for those who love teamwork and want to enhance their hospitality skills.
- Qualifications: Secondary education required; previous bar and food service experience preferred.
- Other info: Opportunity to work in a fun environment with a focus on personal hygiene and appearance.
Location: The Chelsea
Vacancy: Bar and Waiting Person
Hours: 4-20 hours
Responsibilities
- To provide a high standard of customer service in the serving of food and drink.
- To set up the bar counter and the food service area in the appropriate manner as per Company procedures.
- To meet and greet customers, take food and drink orders and liaise with all relevant personnel in ensuring the delivery of these orders to the customer.
- To anticipate the needs of the customer and to ensure that the customer receives excellent customer service at all times.
- To ensure that the food service and bar service areas meet the Company standard regarding cleanliness, health and safety.
- To calculate the bills correctly and accept and verify various methods of payment.
- To refill bar stock levels and ensure efficient bar stock including stock rotation.
- To carry out end of shift duties according to Company procedures.
- To carry out toilet checks on a regular basis.
- To ensure that a high standard of personal hygiene and appearance is maintained at all times.
- Any other duties relevant and related to the post.
Educational qualifications
Educated to secondary level standard.
Skills and Experience
- A minimum of 6 months previous bar service experience is desirable.
- A minimum of 6 months previous foodservice experience is desirable.
- A working knowledge of Micros is desirable.
- The ideal candidate will be a team player, customer focused and enthusiastic, with the desire to ensure that our customers receive excellent service.
- With excellent communication skills, the ideal candidate will be able to approach their work in a methodical and logical manner.
Main Points of Contact
- Internal and external Customers.
- Other staff in the premises.
Other relevant information
- Flexible regarding hours of work.
- Opportunity to work towards an NVQ Level 2 in Food & Beverage Service.
Bar and Waiting Staff - The Chelsea employer: Wine Inns
Contact Detail:
Wine Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff - The Chelsea
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at The Chelsea. Knowing the ins and outs of what you’ll be serving can impress during your interview and show your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer, as this will demonstrate your commitment to providing excellent service.
✨Tip Number 3
If you have experience with Micros or similar systems, be ready to discuss it. If not, consider doing a bit of research or even a quick online tutorial to show your willingness to learn.
✨Tip Number 4
Prepare to showcase your teamwork abilities. Think of specific instances where you collaborated effectively with others, as this is crucial in a bar and waiting environment.
We think you need these skills to ace Bar and Waiting Staff - The Chelsea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bar and food service. Include specific roles where you provided excellent customer service, as this is crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience in similar positions and how it has prepared you to meet the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise skills such as teamwork, communication, and customer focus in your application. These are key attributes the company is looking for in a candidate.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wine Inns
✨Showcase Your Customer Service Skills
As a Bar and Waiting Staff member, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in previous roles, highlighting your ability to anticipate customer needs and resolve any issues.
✨Demonstrate Teamwork
This role requires working closely with other staff members. During the interview, emphasise your experience as a team player and provide specific instances where you collaborated effectively with colleagues to enhance service delivery.
✨Familiarise Yourself with the Company
Research The Chelsea and understand its values, menu, and customer base. Showing that you know about the company will demonstrate your genuine interest in the position and help you tailor your responses during the interview.
✨Prepare for Practical Scenarios
You may be asked to handle hypothetical situations related to customer service or bar operations. Think through common scenarios, such as dealing with difficult customers or managing busy periods, and be ready to discuss how you would handle them.
