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- Tasks: Lead customer interactions to shape product strategy in Trading & Shipping.
- Company: Join Windward, a leader in maritime data and analytics.
- Benefits: Enjoy flexible working options and opportunities for global travel.
- Why this job: Make a real impact by solving customer challenges in a dynamic industry.
- Qualifications: 5 years in Trading & Shipping; B2B SaaS Product Management experience required.
- Other info: Frequent travel (30-50%) across Europe and globally is expected.
The predicted salary is between 43200 - 72000 £ per year.
Windward is looking for a customer-obsessed Product Manager to act as the voice of the customer for our Trading & Shipping (T&S) vertical. You will be reporting to Windward\’s Trading and Shipping Director of Product, embedded in the field meeting clients, gathering strategic insights, and ensuring the relevance and resonance of our product strategy.
Key Responsibilities:
- Conduct in-depth discovery meetings, customer visits, and workshops with T&S clients globally.
- Identify unmet customer needs and market trends; synthesize insights into clear, actionable product inputs and validate existing product-market fit for current T&S solutions.
- Coordinate with Customer Success Managers to join customer meetings and close feedback loops, ensuring insights are captured effectively. Collaborate with Forward Deployed Engineers across their respective projects to identify recurring patterns and common needs, translating these into new product features or adjustments to existing development plans in alignment with strategic priorities.
- Collaborate with sales and marketing to align go to market efforts with product direction.
- Be an advocate of the Windward brand and product vision in every customer interaction.
- Represent Windward at industry events, forums, and strategic customer meetings.
Requirements:
- 5+ years of experience in the Trading & Shipping industry – a must!
- Experience in Product Management within B2B SaaS companies.
- Proven experience managing AI/ML-based products, with a solid grasp of model workflows, data pipelines, and the tradeoffs between performance and explainability.
- Extensive customer-facing experience , including running discovery sessions, field interviews, and roadmap presentations with enterprise clients.
- Excellent communication skills, with a knack for translating complex technical insights into compelling customer narratives.
- Deep empathy for users and a passion for solving real-world problems.
- Willingness and ability to travel frequently (~30-50%) across Europe and globally as needed.
Product Manager – Trading & Shipping employer: Windward
Contact Detail:
Windward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager – Trading & Shipping
✨Tip Number 1
Familiarise yourself with the latest trends in the Trading & Shipping industry. Understanding current market dynamics and customer pain points will help you engage more effectively during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the Trading & Shipping sector. Attend industry events, webinars, or forums to connect with potential colleagues and gain insights into what companies like Windward are looking for in a Product Manager.
✨Tip Number 3
Prepare to discuss your experience with AI/ML-based products in detail. Be ready to share specific examples of how you've managed these products and the impact they had on customer satisfaction and business outcomes.
✨Tip Number 4
Showcase your communication skills by practising how to translate complex technical concepts into relatable narratives. This will be crucial in demonstrating your ability to advocate for customers and align product strategies with their needs.
We think you need these skills to ace Product Manager – Trading & Shipping
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Product Manager position at Windward. Tailor your application to highlight relevant experiences in Trading & Shipping and B2B SaaS.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5 years of experience in the Trading & Shipping industry. Provide specific examples of your work in Product Management, especially with AI/ML-based products, to demonstrate your expertise.
Showcase Communication Skills: Since excellent communication is crucial for this role, include examples of how you've successfully translated complex technical insights into customer narratives. This could be through past presentations, workshops, or client interactions.
Express Your Passion: Convey your deep empathy for users and your passion for solving real-world problems in your application. Use anecdotes or experiences that illustrate your commitment to understanding customer needs and enhancing product relevance.
How to prepare for a job interview at Windward
✨Showcase Your Customer-Centric Approach
As a Product Manager, being customer-obsessed is key. Prepare examples of how you've gathered insights from clients in the past and how those insights shaped product decisions. This will demonstrate your ability to act as the voice of the customer.
✨Highlight Your Industry Experience
With 5 years in the Trading & Shipping industry required, be ready to discuss specific challenges you've faced and how you've addressed them. This will show that you understand the nuances of the sector and can bring valuable insights to the team.
✨Demonstrate Your Technical Knowledge
Since the role involves managing AI/ML-based products, brush up on your understanding of model workflows and data pipelines. Be prepared to explain how you've balanced performance and explainability in previous projects.
✨Prepare for Collaborative Scenarios
Collaboration with various teams is crucial in this role. Think of instances where you've worked with engineers, sales, or marketing to align product direction. Sharing these experiences will highlight your teamwork skills and adaptability.
