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- Tasks: Lead customer interactions to shape product strategy in Trading & Shipping.
- Company: Join Windward, a leader in innovative maritime technology.
- Benefits: Enjoy a full-time role with opportunities for travel and professional growth.
- Why this job: Be the voice of customers and drive impactful product changes in a dynamic industry.
- Qualifications: 5+ years in Trading & Shipping; experience in B2B SaaS and AI/ML products required.
- Other info: Frequent travel (30-50%) across Europe and globally is expected.
The predicted salary is between 36000 - 60000 £ per year.
Direct message the job poster from Windward
Windward is looking for a customer-obsessed Outbound Product Manager to act as the voice of the customer for our Trading & Shipping (T&S) vertical. You will be reporting to Windward\’s Trading and Shipping Director of Product, embedded in the field meeting clients, gathering strategic insights, and ensuring the relevance and resonance of our product strategy.
Key Responsibilities:
- Conduct in-depth discovery meetings, customer visits, and workshops with T&S clients globally.
- Identify unmet customer needs and market trends; synthesize insights into clear, actionable product inputs and validate existing product-market fit for current T&S solutions.
- Coordinate with Customer Success Managers to join customer meetings and close feedback loops, ensuring insights are captured effectively. Collaborate with Forward Deployed Engineers across their respective projects to identify recurring patterns and common needs, translating these into new product features or adjustments to existing development plans in alignment with strategic priorities.
- Collaborate with sales and marketing to align go to market efforts with product direction.
- Be an advocate of the Windward brand and product vision in every customer interaction.
- Represent Windward at industry events, forums, and strategic customer meetings.
Requirements:
- 5+ years of experience in the Trading & Shipping industry – a must!
- Experience in Product Management within B2B SaaS companies.
- Proven experience managing AI/ML-based products, with a solid grasp of model workflows, data pipelines, and the tradeoffs between performance and explainability.
- Extensive customer-facing experience, including running discovery sessions, field interviews, and roadmap presentations with enterprise clients.
- Excellent communication skills, with a knack for translating complex technical insights into compelling customer narratives.
- Deep empathy for users and a passion for solving real-world problems.
- Willingness and ability to travel frequently (~30-50%) across Europe and globally as needed.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Product Management
-
Industries
Boilers, Tanks, and Shipping Container Manufacturing and Technology, Information and Internet
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Product Manager – Trading & Shipping employer: Windward
Contact Detail:
Windward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager – Trading & Shipping
✨Tip Number 1
Familiarise yourself with the Trading & Shipping industry by reading up on current trends and challenges. This will help you engage in meaningful conversations during interviews and demonstrate your understanding of the market.
✨Tip Number 2
Network with professionals in the Trading & Shipping sector, especially those who have experience in product management. Attend industry events or webinars to make connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience with AI/ML-based products in detail. Be ready to share specific examples of how you've managed these products and the impact they had on customer satisfaction and business outcomes.
✨Tip Number 4
Showcase your customer-facing experience by preparing anecdotes that highlight your ability to gather insights and translate them into actionable product strategies. This will illustrate your capability to act as the voice of the customer effectively.
We think you need these skills to ace Product Manager – Trading & Shipping
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Product Manager position at Windward. Tailor your application to highlight relevant experiences in Trading & Shipping and B2B SaaS.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5+ years of experience in the Trading & Shipping industry. Provide specific examples of how you've managed AI/ML-based products and your customer-facing experiences.
Showcase Communication Skills: Since excellent communication is key for this role, include instances where you've successfully translated complex technical insights into compelling narratives for clients. This will demonstrate your ability to connect with customers effectively.
Express Your Passion: Convey your deep empathy for users and your passion for solving real-world problems in your application. This can be done through personal anecdotes or by discussing projects that reflect your commitment to customer satisfaction.
How to prepare for a job interview at Windward
✨Showcase Your Customer-Centric Approach
As a Product Manager, being customer-obsessed is key. Prepare examples of how you've gathered insights from clients in the past and how those insights shaped product decisions. This will demonstrate your ability to act as the voice of the customer.
✨Highlight Your Industry Experience
With 5+ years in the Trading & Shipping industry required, make sure to discuss your relevant experiences. Share specific projects or challenges you've faced and how you addressed them, showcasing your deep understanding of the sector.
✨Communicate Complex Ideas Simply
Excellent communication skills are essential for this role. Practice explaining complex technical concepts in a straightforward manner. Use examples from your previous work to illustrate how you've successfully communicated with non-technical stakeholders.
✨Demonstrate Your Collaborative Spirit
Collaboration is crucial in this role. Be ready to discuss how you've worked with cross-functional teams, such as sales, marketing, and engineering. Highlight any successful projects that resulted from effective teamwork and how you contributed to those efforts.
