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For Companies At a Glance
- Tasks: Lead customer interactions to gather insights and shape product strategy for Trading & Shipping.
- Company: Join Windward, a leader in maritime data solutions, focused on innovation and customer success.
- Benefits: Enjoy flexible working options, travel opportunities, and a vibrant company culture.
- Why this job: Be the voice of the customer and make a real impact in the Trading & Shipping industry.
- Qualifications: 5+ years in Trading & Shipping, with B2B SaaS product management experience required.
- Other info: Frequent travel (30-50%) across Europe and globally is expected.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Windward is looking for a customer-obsessed Product Manager to act as the voice of the customer for our Trading & Shipping (T&S) vertical. You will be reporting to Windward's Trading and Shipping Director of Product, embedded in the field meeting clients, gathering strategic insights, and ensuring the relevance and resonance of our product strategy.
Key Responsibilities:
- Conduct in-depth discovery meetings, customer visits, and workshops with T&S clients globally.
- Identify unmet customer needs and market trends; synthesize insights into clear, actionable product inputs and validate existing product-market fit for current T&S solutions.
- Coordinate with Customer Success Managers to join customer meetings and close feedback loops, ensuring insights are captured effectively. Collaborate with Forward Deployed Engineers across their respective projects to identify recurring patterns and common needs, translating these into new product features or adjustments to existing development plans in alignment with strategic priorities.
- Collaborate with sales and marketing to align go to market efforts with product direction.
- Be an advocate of the Windward brand and product vision in every customer interaction.
- Represent Windward at industry events, forums, and strategic customer meetings.
Requirements:
- 5+ years of experience in the Trading & Shipping industry – a must!
- Experience in Product Management within B2B SaaS companies.
- Proven experience managing AI/ML-based products, with a solid grasp of model workflows, data pipelines, and the tradeoffs between performance and explainability.
- Extensive customer-facing experience, including running discovery sessions, field interviews, and roadmap presentations with enterprise clients.
- Excellent communication skills, with a knack for translating complex technical insights into compelling customer narratives.
- Deep empathy for users and a passion for solving real-world problems.
- Willingness and ability to travel frequently (~30-50%) across Europe and globally as needed.
Product Manager - Trading & Shipping employer: Windward
Contact Detail:
Windward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager - Trading & Shipping
✨Tip Number 1
Familiarise yourself with the Trading & Shipping industry by following relevant news, trends, and key players. This will help you engage in meaningful conversations during interviews and demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the Trading & Shipping sector, especially those who have experience in product management. Attend industry events or webinars to make connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've identified customer needs and translated them into actionable product features. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Showcase your understanding of AI/ML products by discussing any relevant projects you've worked on. Be ready to explain how you managed data pipelines and addressed performance versus explainability trade-offs in your previous roles.
We think you need these skills to ace Product Manager - Trading & Shipping
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Trading & Shipping industry, particularly any roles related to Product Management. Emphasise your customer-facing experience and any work with AI/ML-based products.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the industry. Discuss how your background aligns with Windward's needs, particularly your ability to gather insights from clients and translate them into actionable product strategies.
Showcase Communication Skills: Since excellent communication is key for this role, consider including examples of how you've successfully communicated complex ideas to clients or stakeholders in previous positions. This could be through presentations, reports, or direct client interactions.
Highlight Travel Flexibility: Mention your willingness to travel frequently as required by the role. This shows your commitment and readiness to engage with clients globally, which is crucial for the position.
How to prepare for a job interview at Windward
✨Showcase Your Customer-Centric Approach
As a Product Manager, your ability to understand and advocate for the customer is crucial. Be prepared to discuss specific examples of how you've gathered customer insights in the past and how those insights shaped product decisions.
✨Demonstrate Industry Knowledge
With 5+ years of experience required in the Trading & Shipping industry, make sure to highlight your understanding of market trends and customer needs. Discuss any relevant projects or experiences that showcase your expertise in this sector.
✨Communicate Clearly and Effectively
Excellent communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you may need to translate these insights into compelling narratives for clients and stakeholders.
✨Prepare for Travel Discussions
Since the role requires frequent travel, be ready to discuss your flexibility and willingness to travel. Share any previous experiences where travel enhanced your understanding of customer needs or market dynamics.
