Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer interactions to gather insights and shape product strategy for Trading & Shipping.
- Company: Join Windward, a leader in maritime data analytics, transforming the shipping industry.
- Benefits: Enjoy flexible working options, travel opportunities, and a vibrant company culture.
- Other info: Frequent travel (30-50%) across Europe and globally is expected.
- Why this job: Be the voice of the customer and drive impactful product changes in a dynamic environment.
- Qualifications: 5+ years in Trading & Shipping, with B2B SaaS product management experience required.
The predicted salary is between 43200 - 72000 £ per year.
Windward is looking for a customer-obsessed Outbound Product Manager to act as the voice of the customer for our Trading & Shipping (T&S) vertical. You will be reporting to Windward's Trading and Shipping Director of Product, embedded in the field meeting clients, gathering strategic insights, and ensuring the relevance and resonance of our product strategy.
Key Responsibilities:
- Conduct in-depth discovery meetings, customer visits, and workshops with T&S clients globally.
- Identify unmet customer needs and market trends; synthesize insights into clear, actionable product inputs and validate existing product-market fit for current T&S solutions.
- Coordinate with Customer Success Managers to join customer meetings and close feedback loops, ensuring insights are captured effectively.
- Collaborate with Forward Deployed Engineers across their respective projects to identify recurring patterns and common needs, translating these into new product features or adjustments to existing development plans in alignment with strategic priorities.
- Collaborate with sales and marketing to align go to market efforts with product direction.
- Be an advocate of the Windward brand and product vision in every customer interaction.
- Represent Windward at industry events, forums, and strategic customer meetings.
Requirements:
- 5+ years of experience in the Trading & Shipping industry - a must!
- Experience in Product Management within B2B SaaS companies.
- Proven experience managing AI/ML-based products, with a solid grasp of model workflows, data pipelines, and the tradeoffs between performance and explainability.
- Extensive customer-facing experience, including running discovery sessions, field interviews, and roadmap presentations with enterprise clients.
- Excellent communication skills, with a knack for translating complex technical insights into compelling customer narratives.
- Deep empathy for users and a passion for solving real-world problems.
- Willingness and ability to travel frequently (~30-50%) across Europe and globally as needed.
Outbound Product Manager - Trading & Shipping employer: Windward
Contact Detail:
Windward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Product Manager - Trading & Shipping
✨Tip Number 1
Familiarise yourself with the Trading & Shipping industry by reading up on current trends and challenges. This will help you engage in meaningful conversations during interviews and demonstrate your understanding of the market.
✨Tip Number 2
Network with professionals in the Trading & Shipping sector, especially those who have experience in product management. Attend industry events or webinars to make connections that could provide insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've identified customer needs and translated them into product features. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Showcase your communication skills by practising how to explain complex technical concepts in simple terms. This is crucial for the role, as you'll need to advocate for the product vision to various stakeholders.
We think you need these skills to ace Outbound Product Manager - Trading & Shipping
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Trading & Shipping industry, particularly any roles related to Product Management. Emphasise your customer-facing experience and any work with AI/ML-based products.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your background aligns with Windward's mission and how you can contribute to their product strategy, especially in understanding customer needs.
Showcase Your Communication Skills: Since excellent communication is key for this role, consider including examples of how you've successfully translated complex technical insights into customer narratives in previous positions. This will demonstrate your ability to connect with clients effectively.
Highlight Your Travel Flexibility: Mention your willingness to travel frequently as required by the role. This shows your commitment and readiness to engage with clients globally, which is crucial for the Outbound Product Manager position.
How to prepare for a job interview at Windward
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the Trading & Shipping industry during the interview. Discuss recent trends, challenges, and innovations that are relevant to Windward's products. This will show that you are not only knowledgeable but also genuinely interested in the field.
✨Prepare Customer-Centric Examples
Since the role focuses on being the voice of the customer, prepare specific examples from your past experiences where you successfully identified customer needs and translated them into actionable product insights. Highlight how these actions led to improved customer satisfaction or product success.
✨Emphasise Collaboration Skills
The position requires working closely with various teams, including Customer Success Managers and Forward Deployed Engineers. Be ready to discuss how you've effectively collaborated with cross-functional teams in the past, and provide examples of how this collaboration led to successful outcomes.
✨Demonstrate Communication Prowess
Excellent communication skills are crucial for this role. Prepare to showcase your ability to translate complex technical concepts into clear narratives. You might want to practice explaining a technical product feature in simple terms, as this will be key in your interactions with clients.