Windward is seeking a Customer Success Manager in London to lead strategic and operational client relationships within Trading & Shipping. You will drive onboarding, adoption, retention and growth across global enterprise accounts, serving as the maritime subject matter expert and primary client contact.
You will supervise renewals, deliver impactful training, and collaborate closely with Sales, Product and R&D while traveling up to 30% to engage key stakeholders and ensure superior customer
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Maritime SaaS Customer Success Leader employer: Windward
At Windward, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Sales Enablement Manager, you will have the opportunity to collaborate with diverse teams across our global organisation, driving innovation in sales training and enablement while utilising cutting-edge AI tools. With a strong focus on employee growth and continuous learning, we offer a supportive environment where your contributions directly impact our mission to empower sales teams in Washington, DC or London.
