Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead advanced technical projects and mentor junior engineers in a dynamic IT environment.
- Company: Join a growing MSP that enhances customer experiences through innovative technology solutions.
- Benefits: Enjoy 25 days holiday, ongoing training, and employee wellbeing perks.
- Why this job: Be part of a supportive team that values your growth and delivers exceptional customer service.
- Qualifications: 3+ years experience with Microsoft 365 and Azure; relevant certifications required.
- Other info: Role based in Stonehouse with occasional travel to other UK sites.
The predicted salary is between 39000 - 52000 £ per year.
We’re looking for an experienced IT Managed Services engineer with expertise in Microsoft 365 & Azure. This role will focus on taking ownership of advanced technical issues, lead key infrastructure projects and mentor junior engineers. You will also deliver high-level support across hardware, software, networks, and cloud services. You'll manage technical escalations, lead projects and play a key role in maintaining and enhancing our customers' IT infrastructure—primarily across Microsoft 365 and Azure environments. If you’re ready to take the next step in your career apply now to find out more about becoming part of our successful and growing team. The role is based in Stonehouse with occasional travel to our other UK offices and customer sites.
Key Responsibilities:
- Be a senior member of the IT Engineering community at a leading MSP
- Provide advanced troubleshooting and support for complex technical issues.
- Lead projects including system upgrades and cloud migrations.
- Conduct system checks, updates, and ongoing maintenance.
- Experience of implementing MS Power Automate & Co-Pilot
- Mentor and support junior team members to improve capability across the team.
- Create and optimise SharePoint and Microsoft Teams set ups
- Implement compliance features, including DLP, retention policies, and eDiscovery.
- Contribute to cyber security audits and support preventative strategies.
- Maintain detailed documentation for support tickets, projects, and procedures.
- Be client facing to support in-life account reviews and business development.
- Deliver an amazing customer experience!
- Oversee and manage Microsoft Intune for device and application security.
The Company:
We help businesses of all sizes use technology to create brilliant customer and colleague experiences; providing IT, communications and connectivity services. We are a company of 60 (and growing) employees that puts our team and support at the heart of everything we do.
Benefits:
- Access to ongoing training and industry certifications
- 25 days holiday + bank holidays + birthday
- Perk box and employee wellbeing benefits
The Person:
- Holds relevant professional certifications (e.g. Microsoft Associate level)
- At least 3 years’ experience with Microsoft 365 and Azure
- Background working with a Managed Service Provider is desirable
- Strong troubleshooting and documentation skills
- Excellent communication and stakeholder engagement
- Confident managing projects and mentoring others
- Positive and proactive approach to problem-solving
Senior Technical Engineer employer: Windsor Telecom
Contact Detail:
Windsor Telecom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Engineer
✨Tip Number 1
Familiarise yourself with the latest features and updates in Microsoft 365 and Azure. Being well-versed in these platforms will not only boost your confidence during interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the IT Managed Services community, especially those who work with Microsoft technologies. Attend relevant meetups or online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss specific projects where you've led technical initiatives or mentored junior engineers. Highlighting your leadership experience will show us that you’re ready for a senior role and can contribute positively to our team.
✨Tip Number 4
Research our company culture and values to align your approach during any interviews. Understanding what we stand for will help you articulate how you can contribute to our mission and enhance the customer experience.
We think you need these skills to ace Senior Technical Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and Azure, as well as any relevant certifications. Use specific examples of projects you've led or technical issues you've resolved to demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities listed in the job description, particularly your experience in mentoring junior engineers and managing technical escalations.
Showcase Your Problem-Solving Skills: Provide examples in your application that illustrate your positive and proactive approach to problem-solving. Highlight situations where you successfully managed complex technical issues or led significant infrastructure projects.
Highlight Communication Skills: Since the role involves client-facing responsibilities, emphasise your excellent communication and stakeholder engagement skills. Include instances where you've effectively communicated technical information to non-technical stakeholders.
How to prepare for a job interview at Windsor Telecom
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Microsoft 365 and Azure in detail. Highlight specific projects you've led or contributed to, especially those involving system upgrades or cloud migrations, as this will demonstrate your capability to handle advanced technical issues.
✨Emphasise Mentorship Experience
Since the role involves mentoring junior engineers, share examples of how you've supported and developed others in your previous positions. This could include training sessions, one-on-one coaching, or leading by example in complex projects.
✨Prepare for Client-Facing Scenarios
As the position requires client interaction, think of instances where you've successfully managed client relationships or conducted account reviews. Be ready to discuss how you ensure a positive customer experience and handle technical escalations effectively.
✨Demonstrate Problem-Solving Skills
The company values a proactive approach to problem-solving. Prepare to discuss specific challenges you've faced in your previous roles and the strategies you employed to overcome them. This will showcase your ability to think critically and act decisively under pressure.
