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- Tasks: Lead Salesforce transformation to enhance student and employer experiences.
- Company: Windsor Forest Colleges Group, a tech-forward educational leader.
- Benefits: Competitive salary, 30 days annual leave, hybrid work options.
- Why this job: Shape the future of education with innovative CRM solutions.
- Qualifications: Salesforce experience and a passion for learning.
- Other info: Collaborate with senior leaders in a dynamic, supportive environment.
The predicted salary is between 33115 - 35853 £ per year.
Windsor Forest Colleges Group is looking for a full-time CRM Transformation Lead (Salesforce) to join our IT and Digital Services department on a full-time permanent basis. This role offers a salary on the support staff pay scale from J26 £33,115 up to J29 £35,853 (which will be dependent on experience and qualifications) and provides the opportunity to work across our four main campuses with some hybrid flexibility for experienced candidates. Please note the expected start date for this position is September 2026.
We are seeking a driven Salesforce Specialist to act as the backbone of our digital future. This is a unique opportunity to function like a startup within an established educational leader, driving a mid-implementation project that will transform the entire student and employer journey.
Why Windsor Forest?
Windsor Forest leads the way in technology adoption across UK Further Education. We don’t just follow digital trends; we host the conversations that shape them. In 2024 and 2025, our campuses hosted major summits featuring the Government's Chief Technology Officer, Google for Education's UK Team, Salesforce's Senior Director of Education Strategy and Jisc's Director of AI. By joining us, you aren’t just managing a CRM - you will be at the heart of a college group that the entire sector looks to for what comes next.
The Role
Acting as the bridge between our technical implementation partners and our staff, you will translate complex functionality into intuitive tools. Whether you are configuring flows, delivering engaging training sessions, or ensuring data integrity, your work will directly impact how our sector thinks about CRM. New to the education sector? That’s absolutely fine! We value industry experience and fresh thinking. We don’t expect you to know everything on day one - we value a hunger to learn and a proactive attitude. If you dig into Trailhead for fun, get satisfaction from a flow that finally works, and want your fingerprints on something that shapes a whole sector we want you on our team. You won’t be working in a silo. You will have a seat at the table with senior leadership and technical experts to ensure project value.
You should apply if you want:
- To own and grow a Salesforce platform that is still being built, shaping it from the ground up.
- To collaborate with a high-level team, working alongside our AI & Automations Engineer and partnering with the Group Director of MIS, Group Head of Admissions, Executive Director of Technology and Group Head of IT.
- To turn complex functionality into intuitive experiences through great training and thoughtful configuration.
- To be a pioneer for CRM led transformation in a high-profile educational environment that prioritises digital innovation.
About Us
The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South East. Our staff work across 4 main campuses at Langley, Windsor, Strodes Egham and Berkshire College of Agriculture Maidenhead. Our teams place the learner at the heart of all we do and in our state-of-the-art learning environments, we are proud to deliver education and training to a diverse group of students and businesses each year.
For further details on this role please refer to the attached job description/person specification. Our staff benefit from: Support roles enjoy 30 days annual leave plus.
CRM Transformation Lead (Salesforce) in London employer: Windsor Forest Colleges
Contact Detail:
Windsor Forest Colleges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Transformation Lead (Salesforce) in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Windsor Forest Colleges Group on LinkedIn. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Show off your Salesforce skills! If you’ve got any cool projects or experiences, be ready to discuss them in detail during interviews. We love seeing how you can turn complex functionality into intuitive tools.
✨Tip Number 3
Prepare for the unexpected! Be ready to tackle scenario-based questions that test your problem-solving skills. Think about how you’d handle real-life challenges in CRM transformation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets to the right people. Plus, it shows you’re serious about joining our innovative team.
We think you need these skills to ace CRM Transformation Lead (Salesforce) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Transformation Lead role. Highlight your Salesforce experience and any relevant projects you've worked on. We want to see how your skills align with our mission to transform the student and employer journey.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our digital future. Don’t forget to mention your eagerness to learn and collaborate with our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex challenges in previous roles. We love candidates who can turn tricky problems into intuitive solutions, just like we aim to do with our CRM systems!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you in the running for this exciting opportunity at Windsor Forest Colleges Group!
How to prepare for a job interview at Windsor Forest Colleges
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand the latest features and functionalities, especially those relevant to CRM transformation. Being able to discuss how you've used Salesforce in past projects will show your expertise and passion for the platform.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex challenges in previous roles. Think about specific instances where you translated technical jargon into user-friendly solutions. This will demonstrate your ability to bridge the gap between technical teams and end-users, which is crucial for this role.
✨Emphasise Your Collaborative Spirit
Windsor Forest Colleges Group values teamwork, so be ready to talk about your experiences working with diverse teams. Highlight any collaborative projects you've been part of, especially those involving cross-functional teams. This will show that you're not just a lone wolf but someone who thrives in a team environment.
✨Express Your Eagerness to Learn
Since they value fresh thinking and a hunger to learn, make sure to convey your enthusiasm for continuous improvement. Share any recent courses or certifications you've pursued, like Trailhead modules, and express your excitement about growing within the role. This will resonate well with their culture of innovation.