Job Description Windsor Forest Colleges Group is seeking a Salesforce CRM Transformation Lead for our IT and Digital Services team on a full time, permanent basis, although 0.8 FTE and flexible working would be considered. Based across our four leafy, easily commutable campuses with free on site parking and hybrid working this role offers a salary of between £33,615 (J26) and £36,353 (J29) dependant on qualifications and experience.
CRM Transformation Lead (Salesforce)
We are seeking a driven Salesforce specialist to act as the backbone of our digital future. This is a unique opportunity to function like a startup within an established educational leader, driving a mid implementation project that will transform the entire student and employer journey. \We don't just follow digital trends; In 2024 and 2025, our campuses hosted major summits featuring the Government's Chief Technology Officer, Google for Education's UK Team, Salesforce's Senior Director of Education Strategy and Jisc's Director of AI. By joining us, you aren't just managing a CRM, you will be at the heart of a college group that the entire sector looks to for what comes next.
The Role
This is a unique, dynamic role designed for a true Salesforce generalist who loves to wear multiple hats. Acting as the ultimate bridge between our technical implementation partners and our staff, you will be equal parts high level strategist and hands on executioner. Whether you are configuring complex flows, managing day to day user support, delivering engaging training sessions, or ensuring absolute data integrity, your work will directly impact how our sector thinks about CRM. \We value industry experience and fresh thinking. You will have a seat at the table with senior leadership and technical experts to ensure project value, but you will also be our primary, hands on Salesforce builder.
You should apply if you want:
To own, configure and grow a Salesforce platform that is still being built, shaping it from the ground up.
A dynamic, multi skilled role where no two days are the same, shifting seamlessly between platform administration, user support, and long term planning.
To collaborate with a forward thinking digital team, working alongside our AI & Automations Engineer and partnering with the Group Director of MIS, Group Head of Admissions, Executive Director of Technology and Group Head of IT.
To turn complex functionality into intuitive experiences through great training and thoughtful, hands on configuration.
To be a pioneer for CRM led transformation in a sector leading educational environment that prioritises digital innovation.
About Us
The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South East. Our staff work across 4 main campuses at Langley, Windsor, Strodes Egham and Berkshire College of Agriculture Maidenhead. Our teams place the learner at the heart of all we do and in our state of the art learning environments, we are proud to deliver education and training to a diverse group of students and businesses each year.
Our staff benefit from:
30 days annual leave plus bank holidays and college closure days
Local Government Pension Scheme (LGPS) currently offering 24.3% employer contribution
Free on-site parking at all sites
Career progression opportunities for ambitious staff
Access to a wide range of subsidised leisure courses
Cycle to Work Scheme
Family friendly policies supporting Work Life Balance
Onsite Coffee Shop & Cafeteria
Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College
Please be advised that the vacancy will close on the 24th of October 2026. However, applications are reviewed as they come in, and we may interview and appoint early, so please apply as soon as possible. \Head over to our careers page and complete the online application form.
CRM Transformation Lead (Salesforce) cloned on 25-09-26 143450 in Liverpool employer: Windsor Forest Colleges
Windsor Forest Colleges group is an excellent employer, offering a supportive work culture that prioritises employee development and growth within the educational sector. Located in the vibrant community of Slough and Langley, this role as a Curriculum Assistant provides meaningful opportunities to contribute to student success while enjoying a term-time only schedule that promotes work-life balance.
