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- Tasks: Provide first and second-line tech support, solving hardware and software issues.
- Company: Join the Windsor Forest Colleges Group, a leading education provider in the South-East.
- Benefits: Enjoy 30 days annual leave, career progression, and health & wellbeing perks.
- Why this job: Kickstart your IT career while making a real difference in education.
- Qualifications: No prior experience needed, just a passion for technology and helping others.
- Other info: Work in a supportive environment with great opportunities for growth.
The predicted salary is between 24521 - 24521 £ per year.
We are seeking an Apprentice IT Technician to join our IT Services team at our Slough and Langley campuses on a full‑time, fixed‑term basis. This is an apprenticeship with an expected end date of 2 years from commencement. The role pays the National Living Wage of £24,521.29.
As an Apprentice IT Technician you will provide first‑ and second‑line technical support to staff and students, diagnosing and resolving hardware, software and network issues, and escalating complex problems while maintaining a high standard of customer service. This role is essential for ensuring the reliability and efficiency of the IT infrastructure that supports all teaching, learning and administrative activities across the college.
About Us
The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South‑East, operating four main campuses at Langley, Windsor, Strodes‑Egham and Berkshire College of Agriculture‑Maidenhead. Our teams place the learner at the heart of all we do and deliver education and training to a diverse group of students and businesses each year.
Benefits
- Support roles enjoy 30 days annual leave plus bank holidays
- Career progression opportunities for ambitious staff
- Access to a wide range of subsidised leisure courses
- Access to excellent defined benefit pension schemes
- Free on‑site parking at all sites
- Cycle to Work Scheme
- Family friendly policies to support work‑life balance
- On‑site Coffee Shop & Cafeteria
- Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College
Closing Date
Vacancy will close on Saturday 9th May 2026.
Safeguarding and Legal Checks
The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process.
Job Details
Job Reference: windsorforest/TP/5951/578-1
Closing Date: 9 May 2026
Job Category: IT (support)
Business Unit: Support
Location: Slough & Langley College, Station Road, Langley, Berkshire, United Kingdom
Apprentice IT Technician in Slough employer: Windsor College
Contact Detail:
Windsor College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice IT Technician in Slough
✨Tip Number 1
Network, network, network! Reach out to people in the IT field, especially those who work at TWFCG. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for your interview by practising common technical questions and customer service scenarios. We want you to shine, so show off your problem-solving skills and enthusiasm!
✨Tip Number 3
Don’t forget to showcase your passion for IT! Whether it’s through personal projects or relevant coursework, let us see how you’ve engaged with technology outside of the classroom.
✨Tip Number 4
Apply through our website for a smoother process. It’s the best way to ensure your application gets noticed, and we’re excited to see what you bring to the table!
We think you need these skills to ace Apprentice IT Technician in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Apprentice IT Technician role. Highlight any relevant experience or skills you have in IT support, even if it's just from personal projects or studies. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how you can help us provide top-notch support. Be genuine and let your personality come through – we love seeing enthusiasm!
Showcase Your Problem-Solving Skills: In your application, mention specific examples where you've diagnosed or resolved technical issues. Whether it's fixing a friend's computer or troubleshooting software, we want to know how you approach challenges and find solutions.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your documents!
How to prepare for a job interview at Windsor College
✨Know Your Tech Basics
Brush up on your knowledge of common hardware and software issues. Be ready to discuss how you would troubleshoot problems, as this role is all about providing first- and second-line support.
✨Show Off Your Customer Service Skills
Since maintaining a high standard of customer service is key, think of examples where you've helped someone solve a problem or provided excellent support. This will show that you understand the importance of user satisfaction.
✨Research the Company
Familiarise yourself with The Windsor Forest Colleges Group and their values. Knowing about their commitment to education and learner support can help you align your answers with what they’re looking for.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you determine if it’s the right fit for you. Think about asking about career progression or the types of projects you might work on.