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- Tasks: Coordinate care for vulnerable patients and manage multidisciplinary team activities.
- Company: Join a dynamic GP practice focused on patient care and community health.
- Benefits: Gain leadership skills, training opportunities, and work in a supportive team environment.
- Other info: Exciting growth opportunities in a fast-expanding area with excellent facilities.
- Why this job: Make a real difference in patients' lives while developing your healthcare career.
- Qualifications: GCSEs in English and Maths, driving licence, and previous care work experience.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an enthusiastic, flexible and innovative candidate who would enjoy the challenge of developing this role with us as a Primary Care Network. The aim is to enhance the care of some of our most vulnerable patients, both in Care Homes and their own homes. The role will provide opportunities for developing leadership and some basic clinical skills, as well as face to face (and telephone/remote) communication with patients and their families/carers.
The best candidates will be excellent communicators, verbal and written, have strong organisational and time management skills, experience of working in health or social care and the ability to work alongside a variety of professionals and services.
Main duties of the job
- The Care Coordinator will manage a caseload of identified patients, ensuring appropriate support is made available to them and their carers/families and assessing their changing needs.
- The successful candidate will adopt the principles associated with the delivery of the Comprehensive Model for Personalised Care to improve patients' health and wellbeing whilst bringing efficiencies to the delivery of general practice.
- The PCN looks after seven care homes (mostly residential but some nursing). The Care Coordinator will be a consistent link between them and the practices, also acting as a conduit between the homes and community services (MDT), family/advocates and secondary care.
- There will be opportunities to work with the GPs and Practice Managers in distinct areas of the PCN DES such as Learning Disability, Cancer screening (encouraging uptake in poor responders), Structured Medication Reviews (helping pharmacy team organise) and Enhanced Health in Care Homes.
- As a single point of access for patients, their carers/families and other professionals, you will lead on coordinating, preparing and recording related Multi‑disciplinary Teams (MDTs) activities, ensuring that actions are completed.
About us
Windrush surgery is a partner led GP practice of 9000 patients situated just off the main town centre. Our catchment areas all overlap and are the market town of Banbury and surrounding villages. We are situated within 1.6 miles of one another. Banbury is a fast expanding area, currently undergoing an ambitious town‑centre, canalside development. It has excellent sporting and cultural facilities, transport links and schools (state and independent) and yet sits in an area of stunning, accessible countryside. We are team‑oriented, patient‑focused, learning‑centred practices and are both excited and challenged by the opportunity to expand our multi‑disciplinary teams, to include members working across practices within the PCN.
Job responsibilities
- Support and become an integral member of the general practice teams.
- Coordinate the care home Multidisciplinary Team (MDT).
- Relationship building with member practices, care homes and community providers to ensure a smooth care planning process for patients.
- Support the Care Home Lead GPs in their work with the homes, including smooth running of the ward rounds and rationalise home contacts with the practices.
- Engage in training and skills development to become a competent vaccinator for e.g. flu vaccinations and phlebotomist and possibly do basic diabetic foot health checks.
- Coordinate care via an MDT for housebound patients (including monitoring DN caseload list and coordination of annual reviews to re‑assess needs).
- Review hospital discharge lists for each practice and ensure follow‑up arrangements are in place (e.g. DN, blood tests, medication reviews, social care).
- Support housebound and vulnerable patients alongside the social prescribers, to engage in interventions that will improve their wellbeing and focus on those who need, but refuse, care.
- With time, the role may include becoming a contact point within the PCN for patients who are complex or frail, frequent attenders for GP appointments.
Person Specification
- Qualifications: GCSE grade A to C in English and Maths.
- Driving licence and own transport.
- Knowledge of using computers and typing skill.
- Previous care work experience.
- Disclosure and Barring Service Check.
This post is subject to the Rehabilitation of Offenders Act (Exemptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Care Coordinator employer: Windrush Surgery
Contact Detail:
Windrush Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Network like a pro! Reach out to professionals in the healthcare sector, especially those working in care coordination. Attend local events or online webinars to make connections and learn more about the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with patients and families, consider role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Create a mock caseload management plan to demonstrate how you would handle multiple patients. This will impress interviewers and show you're ready for the challenge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our practice.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about enhancing patient care and supporting vulnerable individuals. Share any personal experiences or motivations that drive you to apply for this position.
Tailor Your CV: Make sure your CV is tailored specifically for the Care Coordinator role. Highlight relevant experience in health or social care, and don’t forget to showcase your organisational and communication skills. We love seeing candidates who take the time to align their skills with what we’re looking for!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and keep your sentences concise. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts logically and avoid unnecessary jargon.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the information you need about the role and our practice right there!
How to prepare for a job interview at Windrush Surgery
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Care Coordinator role and its responsibilities. Familiarise yourself with the Comprehensive Model for Personalised Care and how it applies to the patients you'll be working with. This will help you demonstrate your enthusiasm and readiness to take on the challenges of the position.
✨Showcase Your Communication Skills
As a Care Coordinator, excellent communication is key. Prepare examples of how you've effectively communicated with patients, families, or colleagues in previous roles. Be ready to discuss how you would handle difficult conversations or coordinate care among multiple professionals, as this will highlight your ability to build relationships and manage complex situations.
✨Demonstrate Organisational Skills
The role requires strong organisational and time management skills. Think of specific instances where you've successfully managed a caseload or coordinated multiple tasks. During the interview, share these experiences to illustrate your ability to prioritise and ensure that patient needs are met efficiently.
✨Be Ready to Discuss Teamwork
Collaboration is crucial in this role, so be prepared to talk about your experience working within multidisciplinary teams. Highlight any past experiences where you’ve worked alongside healthcare professionals, care homes, or community services. This will show that you can effectively contribute to a team-oriented environment and support the overall goals of the practice.