At a Glance
- Tasks: Deliver exceptional customer service and drive store sales while maintaining a welcoming environment.
- Company: Join a leading retail business with over 40 years of success and growth.
- Benefits: Enjoy competitive pay, bonuses, discounts, and ongoing training opportunities.
- Other info: Inclusive workplace with opportunities for personal and professional development.
- Why this job: Be part of a dynamic team where your contributions truly matter and career growth is encouraged.
- Qualifications: Passion for customer experience, strong communication skills, and a proactive attitude.
The predicted salary is between 22000 - 30000 £ per year.
Overview
Retail Sales Advisor role at Windrose Landscape Architecture
We are currently recruiting for a Retail Sales Advisor to work 40 hours a week, Monday to Saturday (flexibility may be required). Hourly rate £13.20 / annual salary £27,456.
About the role: Would you like to work for a business with over 40 years trading under their belt who have become a global success story? We actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions. You will contribute to the daily operations of the store, be passionate and driven to achieve excellent store sales performance and agreed key performance indicators, while delivering first-class customer service. Maintain a well-presented commercial environment in line with company policies, creating a safe place for all store visitors.
Responsibilities
- Be the foundation of the store so customer focus is your number one priority, offering a welcoming experience for all who enter the store
- Spend time with customers providing support and advice on their purchasing needs
- Get to know the local community and contact them via phone and in person to raise awareness of the store and the range of products we stock, encouraging visits
- Contact previous customers to notify them about special promotions and new product lines
- Produce quotes for large and more complex orders and track those through to completion
What to expect working as a Retail Sales Advisor
- Competitive hourly rate and a benefit package
- Performance-related bonus paid quarterly onto annual salary (pro rata for part time)
- 20 days holiday plus an attendance bonus which can mean up to 4 days additional annual leave or a cash payment
- Christmas Gift Payment
- Ongoing training and support, in store and through our learning management platform
- Excellent opportunities for career development in retail or the wider business
- Access to hundreds of high street discounts
- Staff discount applicable to all products and up to 60% on own brand products
- Employee Assist programme with 24-hour counselling
About You
The ideal candidate should have a passion for customer experience and satisfaction with proactivity and willingness to go the extra mile to find the right solution. They should take pride in personal and store standards, continuously looking for ways to improve the customer experience.
- Natural communicators; personable and sociable and want to work for an ever-growing business
- Good IT literacy; able to prepare quotes and operate different systems using Excel, Word and Outlook
- Commercially focused and motivated by hitting store targets
- Strong work ethic and driven to contribute to the store\'s success
- Enjoys working as part of a team and contributing to success
- Organised with great timekeeping
- Basic numeracy, literacy & IT skills
- Great verbal and written communication
- Driven by team and personal success
We value diversity and are committed to creating an inclusive environment. We welcome applicants from diverse perspectives and backgrounds.
Please note: The role involves a level of physical activity, such as standing for extended periods, lifting and moving items up to 25 kg. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
About Us
We are committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also potential future colleagues are treated fairly and with dignity and respect. Please inform us of any reasonable adjustments that we may need to make to the application or interview process.
Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UKs market leader today, it has always been our determination to hit whatever goal we set ourselves. We are looking for experts—passionate, forward thinkers who obsess about our customers. We need strivers, trailblazers and problem solvers who are determined to grow, develop and succeed.
If you\'re looking for a forward-thinking business on which to leave your mark; where your work is valued; where you\'ll test your skills and then develop them further, Nisbets is for you.
You\'ll be pushing the boundaries with us in a fast-paced, ever-changing environment, collaborating with a wide range of other experts around the business to bring big ideas to life and play a leading role in taking our journey to the next level.
We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets delivers the equipment they need to excel. If you join, you’ll be working in a family-owned business that supports growth, values innovation, and commits to ethical trading and environmental responsibility. We strive to be a fully transparent business at the forefront of all we do.
Ready to take the next step with us? Apply today.
LNKD1_UKTJ
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
- Industries: Retail
Contact Details:
Windrose Landscape Architecture Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Windrose Landscape Architecture, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Windrose Landscape Architecture!
We think you need these skills to ace Retail Sales Advisor in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Windrose Landscape Architecture, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Windrose Landscape Architecture and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Windrose Landscape Architecture that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Windrose Landscape Architecture
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
