Sales Support Executive in Bristol

We are currently recruiting for Sales Support Executives. Starting Salary - £27,747. Working Monday to Friday 8:15am – 5:00pm or 8:00am – 4:45pm. Hybrid working available after settling in period.

In order to fully support the company’s growth we are looking to recruit an additional Sales Support Executive. As a Sales Support Executive at Nisbets you will support our largest and highest profile customers with all matters relating to orders, including time to delivery, stock availability or alternative products, as well as any incorrect goods received. You will have a 2 week induction to become familiar with our key systems and processes, and will then be gradually introduced to the different aspects of the role at a pace that suits you.

You will join a team of just under 30 colleagues, so there will be support and a lively atmosphere that will help nurture your development as you learn the skills of the job from your peers, your buddy and your line manager. This is a great role for a Sales Support Executive who is looking to work for a market leading business that can offer a great range of career paths.

We recognise that people are our biggest asset and we aim to offer a supportive work environment in which all people can thrive. We therefore fully support a hybrid working model after a period of training (2 days a week from home and 3 days a week at our open plan office in Avonmouth, Bristol).

• Be the support network for all stakeholders and clients, providing quotes and orders on request
• Contribute to the achievement of revenue and margin targets for your customer base
• Use our extensive supplier network to source non-stocked products for our customers
• Answer inbound calls from stakeholders, and offer a one-stop resolution for all; where this is not possible, arrange call backs to customers until resolutions are achieved

• Competitive base salary with an annual performance related bonus which can be up to 3%
• 25 days holiday plus your birthday off
• Option to earn 4 additional days holiday or a cash bonus, based on attendance
• Heavily subsidised canteen on site serving a range of hot food and drinks
• Access to discounts and cashback across hundreds of retailers via our platform called The Kitchen
• Huge discounts on our full range of products, with up to 60% off our own brand labels
• Access to a confidential Employee Assistance Programme with Health Assured offering 24/7 advice and guidance
• Ongoing training and support through our learning management system which houses a broad range of courses and content, with the chance to take industry recognised qualifications

• Great customer service approach with the drive to go that extra mile
• Strong IT skills and the ability to work with a range of different systems and to pick up new systems quickly
• Good written communication skills, with a professional and business approach to the language you use
• Strong prioritisation skills and ability to develop good processes to organise your workload and hit KPIs
• Commercially aware with an ability to spot opportunities and respond to those

Nisbets is committed to providing equality of opportunity for all colleagues and aims to ensure workplaces are free from discrimination, with fair and respectful treatment for all. Please inform us of any reasonable adjustments that we may need to make to the application or interview process.

Here at Nisbets, we aim high and dream big. From a one-man operation in 1983, to the UK’s market leader today, it has always been our determination to hit what we set ourselves, no matter how big. We’ve done it time and time again. We’re looking for experts—passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are determined to grow, develop and succeed as we are. We’re determined to take the next step, but we need your help to do it. It’s all about you. If you’re looking for a forward-thinking business on which to leave your mark, where your work is valued, where you’ll test your skills and then develop them further, Nisbets is for you. You’ll be pushing the boundaries with us, day in day out, in a fast-paced, ever-changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets delivers the equipment they need to excel. If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation and that puts our impact on the environment, our commitment to ethical trading, and our determination to being a fully transparent business at the forefront of all we do.

Ready to take the next step with us? Apply today.