At a Glance
- Tasks: Deliver exceptional customer service and support sales in a dynamic retail environment.
- Company: Join Nisbets, a leading family-owned business with over 40 years of success.
- Benefits: Competitive pay, bonuses, discounts, and opportunities for career growth.
- Why this job: Be part of a passionate team that values innovation and customer satisfaction.
- Qualifications: Strong communication skills and a proactive attitude towards customer service.
- Other info: Inclusive workplace with a commitment to diversity and personal development.
The predicted salary is between 22000 - 30000 £ per year.
We are currently recruiting for a Retail Sales Advisor to work 40 hours a week, Monday-Saturday (flexibility may be required). Hourly Rate £13.20 / Annual Salary £27,456.
About The Role
Would you like to work for a business with over 40 years trading under their belt who have become a global success story? We look after our colleagues’ future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions. You will contribute to the daily operations of the store, be passionate and driven to achieve excellent store sales performance and agreed key performance indicators, whilst delivering first-class customer service. Maintain a well-presented commercial environment in line with company policies, creating a safe place for all store visitors.
If you are looking for a role as a Retail Sales Advisor, then read on and consider putting in an application, we’d love to hear from you.
What will I be doing as a Retail Sales Advisor?
- You’ll be the foundation of the store so customer focus will be your number one priority, offering a welcoming experience for all that enter the store.
- You’ll spend time with our customers, giving them support and advice on their purchasing needs.
- You’ll get to know your local community and spend time contacting them to raise awareness of your store and the vast range of products we stock, always encouraging them to visit.
- You’ll contact previous customers of the store to let them know about special promotions and new product lines.
- You’ll produce quotes for large and more complex orders and track those through to completion.
What can I expect working as a Retail Sales Advisor at Nisbets?
- Competitive Hourly Rate £11.70.
- Performance related bonus paid quarterly onto your annual salary (pro rata for part time).
- 20 days holiday plus an attendance bonus which can mean up to 4 days additional annual leave or a cash payment.
- Christmas Gift Payment.
- Ongoing training and support, in store and through our learning management platform.
- Excellent opportunities for career development, in Retail or the wider business.
- Access to hundreds of high street discounts.
- Staff Discount applicable to all products and up to 60% on own brand products.
- Employee Assist programme with access to 24-hour counselling.
About You
What are we looking for in a Retail Sales Advisor?
- The ideal candidate should have a passion for customer experience and satisfaction with a proactivity and willingness to go the extra mile to find the right solution for the customer.
- They should take pride in personal and store standards, continuously looking for ways to improve the customer experience.
- We look for natural communicators, someone who is personable and sociable and wants to work for an ever-growing business.
- We need a good level of IT literacy as you will be preparing quotes for customers and operating different systems and using Excel, Word and Outlook.
- Someone who is commercially focused and motivated by hitting store targets.
- Someone with a great work ethic and driven to work hard and contribute to the store’s success.
- Enjoys working as part of, and contributing to a successful team.
- Organised with great time keeping.
- Basic numeracy, literacy & IT skills.
- Great verbal and written communicator.
- Driven by team and personal success.
Whilst the above is a suggested list of attributes for the role, Nisbets values diversity and is committed to creating an inclusive environment. We welcome applicants from diverse perspectives and backgrounds. Unique thinking is an asset to our teams.
Please note: The role involves a level of physical activity, such as standing for extended periods, lifting and moving items up to 25 kg. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
About Us
Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.
Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK’s market leader today, it has always been our determination to hit whatever goal we set ourselves. We’ve done it time and time again. We’re looking for experts — passionate, forward-thinking individuals who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are. We are a business with heart. If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation and places our impact on the environment, our commitment to ethical trading and our determination to be a fully transparent business at the forefront of all we do.
Ready to take the next step with us? Apply today.
Retail Sales Advisor in Bristol employer: Windrose Landscape Architecture
Contact Detail:
Windrose Landscape Architecture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor in Bristol
✨Tip Number 1
Get to know the company inside out! Research Nisbets and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Retail Sales Advisor, you'll need to connect with customers and colleagues alike. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and what it takes to succeed. Plus, they might even give you a heads-up about any upcoming opportunities!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Nisbets family. So, get your application in and let’s make it happen!
We think you need these skills to ace Retail Sales Advisor in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating a welcoming experience for customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Retail Sales Advisor role. We love seeing how your background aligns with what we’re looking for!
Be Personable: Use a friendly tone in your cover letter. We’re looking for natural communicators, so don’t be afraid to let your personality come through while still being professional.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Windrose Landscape Architecture
✨Know Your Customer Service Basics
As a Retail Sales Advisor, customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of how you've gone the extra mile for customers in the past.
✨Show Your Passion for the Role
Let your enthusiasm shine through! Talk about why you want to work in retail and what excites you about helping customers. This role is all about creating a welcoming experience, so make sure they see your genuine interest.
✨Familiarise Yourself with the Company
Do a bit of homework on Nisbets. Understand their products, values, and what makes them a leader in the market. Being able to discuss their history and future goals will show that you're serious about joining their team.
✨Prepare for Teamwork Questions
Since teamwork is crucial in this role, think of examples where you've successfully worked as part of a team. Be ready to discuss how you contribute to a positive team environment and how you handle challenges with colleagues.