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- Tasks: Manage credit control for key accounts and ensure timely payments.
- Company: Join Windrose Landscape Architecture, a leader in innovative finance solutions.
- Benefits: Flexible hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a collaborative team making a real impact on financial processes.
- Qualifications: Experience in credit control and strong communication skills required.
- Other info: Dynamic work environment with a focus on continuous improvement.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Join to apply for the Credit Controller role at Windrose Landscape Architecture. We are recruiting for a Credit Controller to join our Finance team and play a key role in managing the end‑to‑end credit control process for strategic and high‑volume customers within the Key Accounts sector. This role will be based in Avonmouth, with flexibility to work from home as part of a hybrid working pattern following a period of training.
Key responsibilities include:
- Maintaining ledger accuracy.
- Driving proactive engagement with internal and external stakeholders.
- Ensuring timely payments to support accurate cash‑flow forecasting.
- Managing the full credit lifecycle for assigned key accounts, ensuring timely payments and minimal overdue debt.
- Reconciling customer statements and maintaining ledger accuracy.
- Confirming and communicating payment dates to support accurate cash‑flow forecasting.
- Acting as the primary point of contact for invoice disputes and payment queries, resolving issues with a One Touch mindset.
- Providing aged debt analysis, risk commentary, and account summaries for internal stakeholders.
- Collaborating with Sales, Customer Service, and Finance teams to align on resolution strategies.
- Supporting legal recovery processes where required, including liaison with third‑party agencies.
- Contributing to continuous improvement by identifying root causes of recurring issues and proposing process enhancements.
- Ensuring all customer queries are logged in the designated system with timestamps and resolution status.
- Maintaining SLA adherence and monitoring digital communication adoption.
Capabilities, Skills and Experience Required:
- Proven experience in credit control, ideally with key account or high‑volume exposure.
- Strong reconciliation and customer query resolution skills.
- Excellent communication – clear, confident, and customer‑focused.
- Detail‑oriented with a proactive, improvement‑driven mindset.
- Proficiency in Microsoft Office and ERP systems.
- Experience managing a high volume of accounts (desirable).
- Knowledge of fraud detection and prevention (desirable).
- Understanding of legal debt recovery processes (desirable).
- Strong team player with a collaborative mindset.
Ready to make an impact? Apply today.
Credit Controller in Bristol employer: Windrose Landscape Architecture
Contact Detail:
Windrose Landscape Architecture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle specific scenarios, like resolving invoice disputes or managing overdue debt. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Showcase your collaborative spirit! During interviews, highlight examples of how you've worked with sales, customer service, or finance teams to resolve issues. This will demonstrate that you’re not just a lone wolf but a team player who fits right into their culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Windrose Landscape Architecture.
We think you need these skills to ace Credit Controller in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, especially with key accounts, and showcase your skills in reconciliation and customer query resolution. We want to see how you can bring value to our Finance team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive mindset and detail-oriented approach, and don’t forget to express your enthusiasm for working with us at Windrose Landscape Architecture.
Showcase Your Communication Skills: Since this role involves a lot of collaboration, make sure to highlight your excellent communication skills in your application. We love clear and confident communicators who can engage effectively with both internal teams and external stakeholders.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Windrose Landscape Architecture
✨Know Your Numbers
As a Credit Controller, you'll be dealing with numbers all day long. Brush up on your financial knowledge and be ready to discuss your experience with managing ledgers, reconciling accounts, and ensuring timely payments. This will show that you understand the core responsibilities of the role.
✨Showcase Your Communication Skills
This role requires excellent communication, so prepare to demonstrate how you've effectively resolved customer queries in the past. Think of specific examples where you’ve acted as a point of contact for disputes and how you maintained a customer-focused approach while doing so.
✨Be Proactive About Problem-Solving
The job description highlights a proactive mindset. Come prepared with examples of how you've identified root causes of issues and proposed improvements in previous roles. This will show that you're not just reactive but also forward-thinking.
✨Familiarise Yourself with Tools
Since proficiency in Microsoft Office and ERP systems is essential, make sure you’re comfortable discussing your experience with these tools. If you have any specific software experience related to credit control, be ready to mention it, as it could give you an edge.
