The Quality Assurance Engineer is responsible for supporting issue resolution, running engineering processes and improving engineering processes (with oversight from experienced Quality Assurance Engineers and the Quality Lead). Key Responsibilities Supporting Issue Resolution Triage and deal with issues from both service desks and urgent customer support requests. Resolve issues using the available technical documentation and, in time, built up knowledge of the system Work with subject matter experts for a quick resolution for engineering quality issues and proactively identify the root cause Run and improve Processes Support the efficient running of Engineering processes at Windracers Support experienced Quality Assurance Engineers and the Quality Lead to spot inefficiencies in existing processes and implement improvements Write new engineering processes with the help of the Quality Lead Skills
Quality Assurance Engineer – Service Desk and Processes in Hampshire employer: Windracers Ltd
Windracers Ltd is an exceptional employer located in Fareham, UK, offering a dynamic work environment that fosters innovation and collaboration. With a strong emphasis on employee development and growth opportunities, the company supports its team in navigating the exciting challenges of the aviation industry. Employees benefit from a culture that prioritises safety, quality, and regulatory compliance, making it a rewarding place to contribute to meaningful global operations.
