Warehouse Supervisor

Warehouse Supervisor – Salary £28,000 to £32,000 per annum (dependent on experience)

Are you an experienced Warehouse Supervisor or Team Leader looking for a fresh challenge in a fast growing and complex business? Would you like to lead and help develop our Warehousing Team? Do you have an understanding of managing people and getting the best out of them in a warehouse environment? Are you self-motivated, flexible, driven and have excellent communication skills? If so, we think we may have just the opportunity for you!

Who are we?

Proud to be manufacturing in Gloucestershire, Window Widgets Limited is part of the Q19 Group. An award-winning business within the fenestration industry, providing high quality window products through two brands (Window Widgets and Residence Collection), supporting the industry with innovative product solutions for the manufacture and installation of windows.

Window Widgets has a track record of success, and we are looking for enthusiastic and skilled individuals to join us on our journey.

What is the job?

Reporting to the Warehouse and Logistics Manager and working 6.00am to 2.30pm Monday to Friday, you will take day to day responsibility for a team and managing the order picking workloads. You will ensure all procedures are followed and KPIs are maintained e.g. picking accuracy etc to provide the best possible service to our customers.

As supervisor, you will be expected to provide effective and proactive leadership to your team, spending much of the day on the shop floor, balancing day to day activities with your people management responsibilities. These include conducting regular reviews (and PDR reviews), managing timekeeping and attendance including holidays and conducting Return to Work Interviews, as well as undertaking the training of all current staff, as well as new starters. This includes assisting with hand-held scanner training and organising any training of machinery e.g forklifts.

To be successful in this role, you must be able to demonstrate experience in the following areas:

• Previous experience managing a team, ideally in a warehouse environment.
• Excellent communication skills.
• The ability to deal with difficult situations in a calm and effective manner.
• Good problem solving skills.
• Confidence with technology e.g. handheld scanners and IT systems, including MS Office/Excel
• The ability to work under pressure and to tight deadlines.
• Good planning and organising skills.
• A FLT licence would be an advantage, as would previous experience using tugs, handheld scanners and picking platforms.

Key Tasks include:

• Ensure all orders are complete, picked and packed to meet deadlines by supervising staff appropriately.
• Comply with H&S regulations to ensure a safe working environment.
• Liaise with transport on orders to be despatched on our own transport.
• Provide cover for supervisor colleagues when required, e.g. holiday.
• Ensure excellent housekeeping standards are maintained in the warehouse.
• Assist with stock checks.
• Conduct regular audits on orders to check for accuracy.
• Make decisions to adjust workloads as necessary to complete tasks.

People Management Responsibilities

• Lead and motivate the team
• Communicate job expectations and coach the team.
• Assign workload and discuss staffing levels with the Warehouse Manager.
• Supervise all training and develop the team, ensuring training records are kept up to date.
• Complete all return to works interviews/forms and monitor timekeeping and attendance.
• Carry out appropriate reviews for staff, e.g. probation, annual review

In return we offer a competitive salary and the following additional benefits

• 8% non-contributory pension (on top of salary)
• 20 days leave (plus bank holidays) and additional days at Christmas
• Healthcare cash plan and wellbeing perks and rewards
• Life assurance x 2 salary

How to apply?

If this sounds of interest to you and you would like to apply, please send your CV to our HR Manager, Katherine Woolford