At a Glance
- Tasks: Manage a diverse portfolio of residential lettings and ensure smooth operations.
- Company: Join an award-winning independent estate agency in Northampton.
- Benefits: Competitive salary, supportive team environment, and opportunities for career progression.
- Other info: Full-time office-based role with occasional external appointments.
- Why this job: Take ownership of your portfolio and make a real impact in the lettings sector.
- Qualifications: Experience in lettings or property management and strong communication skills.
Location: Northampton
Package: Basic from £32k - £35k
Industry: Residential Lettings
Contract Type: Full Time / Perm
Hours: Monday to Friday, 9.00 am to 6.00 pm / Rota Saturday 9.00am - 4.00pm
Experience Essential
Driving License Essential
Office Based With External Appointments
Are you an experienced lettings professional who knows how to keep a portfolio running smoothly, landlords informed, tenants supported, and compliance firmly under control? This is a strong opportunity to join an award-winning independent estate agency in Northampton with an established lettings department and a reputation for delivering a high standard of service across the local property market. The business combines the personal feel of an independent agency with the structure, ambition, and professionalism needed to support continued growth.
As Senior Lettings Portfolio Manager, you will take ownership of a managed portfolio and play a key role in ensuring tenancies are set up correctly, issues are resolved quickly, and landlords receive clear, confident guidance. This role would suit someone who is organised, calm under pressure, and comfortable dealing with everything from arrears and maintenance through to Section Notices and compliance.
What you'll be doing day to day:
- Managing a portfolio of residential lettings properties across Northampton and surrounding areas
- Handling Section Notices confidently and in line with current lettings legislation
- Managing rent arrears, keeping accurate records, and communicating clearly with landlords and tenants
- Coordinating maintenance works with contractors, tenants, and landlords
- Overseeing tenancy set ups, renewals, move-ins, and associated administration
- Ensuring all compliance requirements are monitored, recorded, and followed up
- Acting as a reliable point of contact for landlords, tenants, contractors, and colleagues
- Resolving day-to-day portfolio issues professionally and efficiently
- Supporting landlord retention through proactive communication and strong service delivery
- Working closely with the wider lettings team to maintain smooth processes and high standards
What we're looking for:
You will already have solid experience within lettings, property management, or portfolio management and feel confident managing a varied workload. Strong knowledge of Section Notices, arrears processes, tenancy administration, maintenance coordination, and lettings compliance will be important for this role. You'll be the sort of person who can prioritise effectively, communicate clearly, and stay composed when dealing with more complex tenancy matters. The successful candidate will understand the importance of protecting landlords' interests while maintaining a fair, professional, and compliant approach with tenants. Experience within an independent estate agency would be beneficial, but the key requirement is confidence across residential lettings portfolio management and a genuine commitment to delivering excellent service.
What's on offer:
This is an excellent opportunity to join a respected independent agency where your lettings knowledge will be valued. You'll be trusted to take ownership of your portfolio, work as part of a supportive team, and contribute to the continued success of a busy Northampton lettings department. For an experienced Property Manager, Lettings Portfolio Manager, or Senior Lettings professional looking for a role with responsibility, variety, and progression potential, this is a fantastic next step.
How To Apply:
At Windmill9 Consulting, we specialise in connecting talented professionals with outstanding opportunities in the property sector. If this sounds like your next challenge, get in touch with us today. We invite you to apply by submitting your CV ensuring it is fully up to date detailing your relevant experience and achievements.
Please note, this is a full-time office based position with occasional external appointments. Unfortunately, we are unable to accept offers of part time or remote or hybrid working.
Windmill9 Consulting is a specialist Business Advisory and Executive Search Consultancy for the Property Sector acting on behalf of the client. All applications will be dealt with professionally and in the strictest of confidence. We will contact suitable applicants for an initial screening to discuss your application and answer any questions you may have prior to submitting your application to the client.
Please ensure your CV is fully up to date before applying. We review applications on an ongoing basis from the time that the role is advertised and will close the position as soon as we have found the right person, regardless of the closing date. We would recommend that you apply for any role that you are interested in as soon as possible to avoid disappointment.
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Senior Portfolio Manager employer: Windmill9 Ltd
Join an award-winning independent estate agency in Northampton, where your expertise as a Senior Portfolio Manager will be highly valued. With a strong focus on professional development and a supportive team culture, you'll have the opportunity to take ownership of your portfolio while enjoying a balanced work-life schedule. The company prides itself on delivering exceptional service, ensuring that both landlords and tenants receive the highest level of support in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Portfolio Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the lettings industry and let them know you're on the hunt for a Senior Portfolio Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Section Notices and compliance regulations. Be ready to showcase your experience in managing portfolios and resolving tenant issues, as these are key aspects of the role.
✨Tip Number 3
When you get that interview, don’t just talk about your skills—show them! Bring examples of how you've successfully managed portfolios and handled tricky situations. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We’re all about connecting talented professionals with great opportunities, so make sure your CV is up to date and highlights your relevant experience!
We think you need these skills to ace Senior Portfolio Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Portfolio Manager role. Highlight your experience in lettings and property management, focusing on relevant achievements that showcase your skills in managing portfolios and compliance.
Showcase Your Communication Skills:Since this role involves a lot of communication with landlords, tenants, and contractors, emphasise your ability to communicate clearly and effectively. Use examples from your past experiences where you resolved issues or provided guidance.
Be Organised and Detail-Oriented:Demonstrate your organisational skills in your application. Mention how you manage your workload, keep accurate records, and ensure compliance. This will show us that you can handle the varied tasks of the role efficiently.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. Make sure your CV is up to date and reflects all your relevant experience before hitting that submit button!
How to prepare for a job interview at Windmill9 Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of residential lettings, especially around Section Notices and compliance. Being able to confidently discuss these topics will show that you're not just familiar with the basics but are ready to take ownership of a portfolio.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed a varied workload in the past. Highlight specific situations where you successfully prioritised tasks or resolved complex issues. This will demonstrate your ability to stay calm under pressure, which is crucial for this role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. You’ll need to communicate effectively with landlords, tenants, and contractors, so being able to convey your ideas without confusion is key. Consider doing mock interviews with a friend to refine your communication style.
✨Emphasise Teamwork
This role involves working closely with a wider lettings team, so be prepared to discuss your experience in collaborative environments. Share examples of how you've contributed to team success and maintained high standards, as this will resonate well with the interviewers.
