At a Glance
- Tasks: Lead a vibrant team to deliver exceptional dining experiences and manage multiple outlets.
- Company: Join a dynamic family business with a focus on hospitality and guest satisfaction.
- Benefits: Enjoy competitive salary, free parking, and discounts on food, drinks, and hotel stays.
- Other info: Opportunities for career growth and development in a supportive environment.
- Why this job: Be part of a renowned establishment and make a real impact on customer experiences.
- Qualifications: Experience in hospitality, excellent customer service skills, and a passion for teamwork.
The predicted salary is between 30000 - 40000 £ per year.
The Windmill Village Hotel, Golf Club & Spa is part of a vibrant and dynamic family business situated on the A45 as you leave Coventry towards Birmingham. The business enterprise includes The National Motorcycle Museum & National Conference Centre and The Manor Hotel - Marco Pierre White Steakhouse Bar & Grill.
We have an exciting opportunity for a Restaurant & Bar Manager to join our hotel; you will need to be able to drive operational excellence throughout the team, playing a vital role in recruiting, training and developing the team, putting together strategic plans for scaling up the business as well as providing full accountability for the department.
It is essential that the right candidate has evidence in sales growth, health and safety auditing, labour productivity, controllable costs and engaging teams, but most importantly be guest focused, ensuring that the customer experience we have become renowned for is delivered consistently.
Key responsibilities for the Restaurant & Bar Manager are:
- Oversee multiple outlets ensuring that service delivery and customer care to both hotel and external guests is maintained at all times.
- Check and monitor that all beverage and food items are prepared and served according to company standards and within statutory regulations. Promote additional sales/up selling whenever possible but always within the social responsibilities of the licensee.
- Control the ordering, receipt and security, requisition and issue, of all items sold/served, together with all other sundry items.
- Ensure that cellar management arrangements and duties are conducted effectively and safely. Assist with monthly stocktaking procedures. Ensure that monthly budgeted beverage gross profit percentage margins are achieved.
- Acquire a working knowledge of the menu, tariff and wine lists together with a full knowledge of the hotel’s food and beverage service policies and procedures.
- Control departmental costs, wastage and expenses. Encourage energy saving and other environmental initiatives, without detrimental effect on service or safety.
- Produce weekly work rotas and holiday schedules. Analyse staffing needs and prepare rotas accordingly, bringing in casual staff in line with business needs.
- Establish and maintain effective communication with staff and senior management/colleagues.
- Help with organising and running of special events (e.g. weddings/private dinners).
- Ensure the implementation of new procedures, practices and standards where applicable.
- Keep up to date with current promotions and new products. Monitor trends within the industry and make recommendations for implementation.
- Maintain staffing levels within agreed budgeted targets - controlling wage costs, holiday schedules and work rotas.
- Assist with staff training; departmental inductions, job skills, safety, statutory requirements and development to encourage them to upsell food and beverage, and to continuously monitor and check standards of work and correct when necessary.
- Monitor the standards of work, working practices, productivity and standards of customer care of all employees within the department.
- Actively encourage and manage the development of the staff through appraisal, review meetings, etc. to deliver the overall business objectives.
Required attributes for the Restaurant & Bar Manager include:
- Experience of working within a hotel or restaurant/bar operation, ideally in a 4 star environment.
- Able to deliver excellent customer service at all times and train others to follow a similar example.
- Brilliant team player able to inspire staff and lead by example on the floor.
- Immaculate presentation and a friendly yet professional personality.
Desired attributes for the Restaurant & Bar Manager include:
- Well organised and structured in your approach.
- Natural confidence and first-class interpersonal skills.
- Ability to resolve guest issues calmly and effectively.
- Engaging and a genuine and sincere nature.
In return we will offer the successful Restaurant & Bar Manager:
- Competitive salary.
- Free onsite parking.
- Discounts on food & beverage, and hotel stays worldwide.
- Golf & leisure membership.
Restaurant & Bars Manager in Coventry employer: Windmill Village Hotel, Golf Club & Spa
Join our vibrant hotel team as a Bars Assistant, where we prioritise exceptional hospitality and teamwork in a dynamic environment. Enjoy fantastic benefits such as free onsite parking, complimentary gym and golf club membership, and discounted food and stays within our group, all while working in a supportive culture that fosters personal growth and development. If you have a passion for delivering outstanding service and thrive in a collaborative setting, this is the perfect opportunity for you.
Contact Details:
Windmill Village Hotel, Golf Club & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant & Bars Manager in Coventry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Windmill Village Hotel, Golf Club & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Windmill Village Hotel, Golf Club & Spa
Don't be shy about reaching out to Windmill Village Hotel, Golf Club & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant & Bars Manager in Coventry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Windmill Village Hotel, Golf Club & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Windmill Village Hotel, Golf Club & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
