At a Glance
- Tasks: Welcome guests and ensure a safe, clean hotel environment during night shifts.
- Company: Join a vibrant hotel team with a focus on guest experience.
- Benefits: Enjoy competitive pay, free parking, gym membership, and discounts on food and stays.
- Other info: Dynamic role with varied responsibilities and opportunities for growth.
- Why this job: Be the friendly face that creates memorable experiences for guests every night.
- Qualifications: Team player with a positive attitude and customer service experience.
The predicted salary is between 20000 - 25000 £ per year.
We have a new opportunity for a Night Porter to join our hotel; you will receive a competitive salary plus benefits which include free onsite parking, free membership to our state of the art gym and golf club, discounted food & beverage and discounted stays within the group.
First impressions are everything; as our Night Porter you will be warm and welcoming, providing the guest with an efficient and courteous welcome and departure service.
You will be working alongside our night managers; always willing to go the extra mile for your guests as this role is very varied and brings new challenges each and every day.
You will be responsible for the general overseeing of the hotel & bar areas; your energy and personality along with your knowledge of the hotel services and the local area will create a lasting memory for our guests.
The individual should have experience in working within a small team and possess skills such as; team player, proactive, eye for detail and honesty.
An enthusiastic positive personality is essential and previous guest facing experience would be advantageous to your application.
Key responsibilities for the Night Porter are
- Ensure that the property has been locked down, that all doors and windows have been locked securely.
- Carry out handover procedures at start and end of shift.
- Be well presented and committed to providing excellent customer service.
- Offer a full service of the room menu, alcoholic and non-alcoholic beverages to residents ensuring to adhere to current licensing laws.
- Assist with the handling of emergencies e. g. fire alerts, accidents and security alerts in a prompt and professional manner.
- Ensure all maintenance issues observed during the hours of duty are reported.
- Be responsible for the cleaning of public areas and meeting rooms, ensuring that the hotel is ready for the following operating day.
- Have excellent communication skills as you will need to maintain full communication with your direct line manager and receptionists regarding hotel and guest activity at the beginning and end of each shift.
- Ensure that security walks are conducted throughout the shift, with particular attention to security and health and safety related matters.
- Help in the set-up of breakfast in preparation for morning service.
In return we will offer the successful Night Porter
- Competitive Salary
- Free onsite parking
- Discounts on all food & beverage
- Golf & leisure membership
- Discounted stays worldwide within the group
Night Porter in Coventry employer: Windmill Village Hotel, Golf Club & Spa
Join our vibrant hotel team as a Bars Assistant, where we prioritise exceptional hospitality and teamwork in a dynamic environment. Enjoy fantastic benefits such as free onsite parking, complimentary gym and golf club membership, and discounted food and stays within our group, all while working in a supportive culture that fosters personal growth and development. If you have a passion for delivering outstanding service and thrive in a collaborative setting, this is the perfect opportunity for you.
Contact Details:
Windmill Village Hotel, Golf Club & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Coventry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Windmill Village Hotel, Golf Club & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Windmill Village Hotel, Golf Club & Spa
Don't be shy about reaching out to Windmill Village Hotel, Golf Club & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Coventry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Windmill Village Hotel, Golf Club & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Windmill Village Hotel, Golf Club & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
