At a Glance
- Tasks: Lead and supervise meetings and events, ensuring exceptional hospitality and service.
- Company: Join the vibrant NCC Hotel Group, a family-run business with hotels, golf clubs, and more.
- Benefits: Enjoy free parking, gym membership, discounted food, and stays within our hotel group.
- Other info: Opportunity to work in a fun, fast-paced setting with various events and guests.
- Why this job: Be part of a dynamic team that values exceptional service and teamwork in a lively environment.
- Qualifications: Experience in hospitality is preferred; strong communication and a can-do attitude are essential.
The predicted salary is between 24000 - 36000 £ per year.
The NCC Hotel Group is a vibrant and dynamic family business, consisting of Windmill Village Hotel, Golf Club& Spa and Manor Hotel Solihull - Marco Pierre White Steakhouse Bar & Grill, the business enterprise also includes The National Motorcycle Museum & National Conference Centre
You will receive a competitive salary plus amazing benefits which include free onsite parking, free membership to our state-of-the-art gym and golf club, discounted food & beverage and discounted stays within the group.
As our Meetings & Events Shift Leader you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations. You will be expected to achieve a high level of service through the constant monitoring of standards. As a result, you should be highly attentive to detail and be capable of delivering consistent standards. You should have a warm, personable nature and a can-do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.
You must have experience in a similar environment with the knowledge and confidence to deliver the role described below combined with a passion for delivering exceptional service through your team.
Key responsibilities for the Meetings & Events Shift Leader are;
·Be fully conversant with all Meeting & Event rooms, layouts, product availability and all other associated aspects.
·Ensure that M&E rooms not in use are in an appropriate state for show-rounds of potential customers.
·Be present to meet and greet customers checking requirements and passing on relevant information (e.g. fire evacuation procedure, directions etc.).
·Supervise smaller events such as private dinning/anniversaries etc.
·Ensure superior levels of food and beverage service to hotel guests are maintained.
·Ensure all areas are clean and always maintained.
Desired attributes for the Meetings & Events Shift Leader include;
·Ability to think on your feet if required.
·Excellent communication skills.
·Experience of hotel environment is an advantage.
In return we will offer the successful Meeting & Events Shift Leader;
·Competitive salary.
·Free meals on duty.
·Free onsite parking.
·Discounts on all food & beverage.
·Golf & leisure membership.
·Discounted hotel stays worldwide.
Meeting & Events Shift Leader (Group) in Coventry employer: Windmill Village Hotel, Golf Club & Spa
Join our vibrant hotel team as a Bars Assistant, where we prioritise exceptional hospitality and teamwork in a dynamic environment. Enjoy fantastic benefits such as free onsite parking, complimentary gym and golf club membership, and discounted food and stays within our group, all while working in a supportive culture that fosters personal growth and development. If you have a passion for delivering outstanding service and thrive in a collaborative setting, this is the perfect opportunity for you.
Contact Details:
Windmill Village Hotel, Golf Club & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Shift Leader (Group) in Coventry
✨Tip Number 1
Familiarise yourself with the NCC Hotel Group's venues and services. Understanding the unique offerings of Windmill Village Hotel and Manor Hotel Solihull will help you speak confidently about how you can enhance their meetings and events.
✨Tip Number 2
Network with current employees or industry professionals who have experience in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to demonstrate your ability to handle high-pressure situations. Think of examples from your past experiences where you successfully managed events or dealt with unexpected challenges, as this will showcase your problem-solving skills.
✨Tip Number 4
Showcase your passion for hospitality during any interactions with the team. Whether it's through your enthusiasm in conversations or your eagerness to learn more about their operations, a genuine interest can set you apart from other candidates.
We think you need these skills to ace Meeting & Events Shift Leader (Group) in Coventry
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and desired attributes of the Meetings & Events Shift Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Tailored CV:Create a CV that specifically showcases your relevant experience in hospitality and event management. Emphasise your attention to detail, teamwork skills, and any previous roles that demonstrate your ability to exceed guest expectations.
Write a Compelling Cover Letter:In your cover letter, express your passion for delivering exceptional service and your understanding of the hospitality industry. Mention specific examples from your past experiences that illustrate your ability to thrive in a fast-paced environment.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Windmill Village Hotel, Golf Club & Spa
✨Know the Venue Inside Out
Familiarise yourself with all the Meeting & Event rooms, their layouts, and product availability. Being able to discuss these details confidently will show your preparedness and genuine interest in the role.
✨Demonstrate Your Hospitality Skills
Prepare examples of how you've exceeded guest expectations in previous roles. Highlight your warm, personable nature and can-do attitude, as these are crucial for delivering exceptional service.
✨Showcase Teamwork Experience
Emphasise your ability to work well within a team. Share specific instances where you’ve collaborated effectively with colleagues to achieve a common goal, especially in a fast-paced environment.
✨Prepare for Scenario Questions
Anticipate questions that assess your problem-solving skills, such as handling unexpected situations during events. Think of examples where you had to think on your feet and how you managed to maintain high service standards.
