At a Glance
- Tasks: Assist in delivering exceptional service for meetings and events, ensuring guest satisfaction.
- Company: Join a vibrant team in a leading hospitality environment.
- Benefits: Competitive room rates, discounts on food and beverages, and career development opportunities.
- Other info: Enjoy ongoing training and a fun work atmosphere.
- Why this job: Be part of memorable events and create lasting experiences for guests.
- Qualifications: Great personality, confidence, and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
To be a Meeting & Events Assistant, we want to see talent and passion so that you can deliver exceptional customer service, ensuring that both standards and specifications are met, creating a service delivery that will be an occasion for all guests.
Working within the Meeting & Events department, you will be part of a team delivering a high quality of service to our customers, maximising on all sales opportunities.
Through your professional attitude and strong knowledge of our products, you will ensure that you give full co-operation to any customer requiring attention and up-sell at every opportunity.
Key Tasks will involve
- Anticipate guest’s needs, respond promptly, and create solutions to any issues that may arise.
- Serve food and drinks, ensuring that requests and queries are responded to in a timely and friendly manner.
- Understand your areas of responsibility, ensuring everything runs effectively in line with brand specification.
- Be fully conversant with the set-up of meeting and events rooms and do mise-en-place prior to, during and after service.
- Ensure that function rooms are prepared in line with customer’s requirements.
- Implement the set-up of rooms and other public areas in accordance with hotel standards and ensures that all M&E rooms are maintained to show-round standards at all times.
- Attain a working knowledge of the event/function taking place, together with the menu and wine list.
- Collect food and beverages; serve to guests according to establishment procedures and standards.
- Ensure that all refreshments/lunch for function rooms are served on time as per the weekly function sheet.
- Communicate and work effectively within a team to ensure every guest leaves with the desire to return.
- Service meeting and event rooms to the required standards.
More importantly, you must enjoy what you do!
have a great personality, be confident, and have a
‘can do attitude’ .
In return we offer
- Competitive room rates at our other hotels nationwide
- Ongoing career development – apprenticeships, internal training and more
- Discounts on all food and beverage
- Discounted stays worldwide
- Uniform provided
Meeting & Events Assistant in Coventry employer: Windmill Village Hotel, Golf Club & Spa
As a Meeting & Events Assistant, you will thrive in a vibrant work culture that prioritises exceptional customer service and teamwork. Our commitment to employee growth is evident through ongoing career development opportunities, including apprenticeships and internal training, while our competitive benefits, such as discounts on food and beverage and stays at our hotels nationwide, make this an attractive place to build your career. Join us in creating memorable experiences for our guests in a supportive environment where your passion and personality can shine.
Contact Details:
Windmill Village Hotel, Golf Club & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Assistant in Coventry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Windmill Village Hotel, Golf Club & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Windmill Village Hotel, Golf Club & Spa
Don't be shy about reaching out to Windmill Village Hotel, Golf Club & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meeting & Events Assistant in Coventry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Windmill Village Hotel, Golf Club & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Windmill Village Hotel, Golf Club & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
