At a Glance
- Tasks: Assist in delivering exceptional service for meetings and events, ensuring guest satisfaction.
- Company: Join a vibrant team in a leading hospitality environment.
- Benefits: Competitive room rates, discounts on food and beverages, and career development opportunities.
- Other info: Enjoy ongoing training and a fun work atmosphere.
- Why this job: Be part of memorable events and create lasting experiences for guests.
- Qualifications: Great personality, confidence, and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
To be a Meeting & Events Assistant, we want to see talent and passion so that you can deliver exceptional customer service, ensuring that both standards and specifications are met, creating a service delivery that will be an occasion for all guests.
Working within the Meeting & Events department, you will be part of a team delivering a high quality of service to our customers, maximising on all sales opportunities.
Through your professional attitude and strong knowledge of our products, you will ensure that you give full co-operation to any customer requiring attention and up-sell at every opportunity.
Key Tasks will involve
- Anticipate guest’s needs, respond promptly, and create solutions to any issues that may arise.
- Serve food and drinks, ensuring that requests and queries are responded to in a timely and friendly manner.
- Understand your areas of responsibility, ensuring everything runs effectively in line with brand specification.
- Be fully conversant with the set-up of meeting and events rooms and do mise-en-place prior to, during and after service.
- Ensure that function rooms are prepared in line with customer’s requirements.
- Implement the set-up of rooms and other public areas in accordance with hotel standards and ensures that all M&E rooms are maintained to show-round standards at all times.
- Attain a working knowledge of the event/function taking place, together with the menu and wine list.
- Collect food and beverages; serve to guests according to establishment procedures and standards.
- Ensure that all refreshments/lunch for function rooms are served on time as per the weekly function sheet.
- Communicate and work effectively within a team to ensure every guest leaves with the desire to return.
- Service meeting and event rooms to the required standards.
More importantly, you must enjoy what you do!
have a great personality, be confident, and have a
‘can do attitude’ .
In return we offer
- Competitive room rates at our other hotels nationwide
- Ongoing career development – apprenticeships, internal training and more
- Discounts on all food and beverage
- Discounted stays worldwide
- Uniform provided
Meeting & Events Assistant in Coventry employer: Windmill Village Hotel, Golf Club & Spa
Join our vibrant hotel team as a Health Club Manager, where we prioritise exceptional hospitality and employee satisfaction. Enjoy competitive pay alongside fantastic benefits such as free onsite parking, complimentary gym and golf club membership, and discounts on food, beverages, and stays within our group. Our supportive work culture fosters teamwork and personal growth, making it an ideal environment for those passionate about health and fitness to thrive.
Contact Details:
Windmill Village Hotel, Golf Club & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Assistant in Coventry
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Windmill Village Hotel, Golf Club & Spa and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Meeting & Events Assistant in Coventry
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Windmill Village Hotel, Golf Club & Spa that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Windmill Village Hotel, Golf Club & Spa.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Windmill Village Hotel, Golf Club & Spa get a sense of who you are beyond your experience!
How to prepare for a job interview at Windmill Village Hotel, Golf Club & Spa
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Windmill Village Hotel, Golf Club & Spa and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
