At a Glance
- Tasks: Assist in delivering exceptional service for meetings and events, ensuring guest satisfaction.
- Company: Join a vibrant team in a leading hospitality environment.
- Benefits: Competitive room rates, discounts on food and beverages, and career development opportunities.
- Other info: Enjoy ongoing training and a fun work atmosphere.
- Why this job: Be part of memorable events and create lasting experiences for guests.
- Qualifications: Great personality, confidence, and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
To be a Meeting & Events Assistant, we want to see talent and passion so that you can deliver exceptional customer service, ensuring that both standards and specifications are met, creating a service delivery that will be an occasion for all guests.
Working within the Meeting & Events department, you will be part of a team delivering a high quality of service to our customers, maximising on all sales opportunities.
Through your professional attitude and strong knowledge of our products, you will ensure that you give full co-operation to any customer requiring attention and up-sell at every opportunity.
Key Tasks will involve
- Anticipate guest’s needs, respond promptly, and create solutions to any issues that may arise.
- Serve food and drinks, ensuring that requests and queries are responded to in a timely and friendly manner.
- Understand your areas of responsibility, ensuring everything runs effectively in line with brand specification.
- Be fully conversant with the set-up of meeting and events rooms and do mise-en-place prior to, during and after service.
- Ensure that function rooms are prepared in line with customer’s requirements.
- Implement the set-up of rooms and other public areas in accordance with hotel standards and ensures that all M&E rooms are maintained to show-round standards at all times.
- Attain a working knowledge of the event/function taking place, together with the menu and wine list.
- Collect food and beverages; serve to guests according to establishment procedures and standards.
- Ensure that all refreshments/lunch for function rooms are served on time as per the weekly function sheet.
- Communicate and work effectively within a team to ensure every guest leaves with the desire to return.
- Service meeting and event rooms to the required standards.
More importantly, you must enjoy what you do!
have a great personality, be confident, and have a
‘can do attitude’ .
In return we offer
- Competitive room rates at our other hotels nationwide
- Ongoing career development – apprenticeships, internal training and more
- Discounts on all food and beverage
- Discounted stays worldwide
- Uniform provided
Meeting & Events Assistant in Coventry employer: Windmill Village Hotel, Golf Club & Spa
As a Meeting & Events Assistant, you will thrive in a vibrant work culture that prioritises exceptional customer service and teamwork. Our commitment to employee growth is evident through ongoing career development opportunities, including apprenticeships and internal training, while our competitive benefits, such as discounts on food and beverage and stays at our hotels nationwide, make this an attractive place to build your career. Join us in creating memorable experiences for our guests in a supportive environment where your passion and personality can shine.
Contact Details:
Windmill Village Hotel, Golf Club & Spa Recruitment Team
