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- Tasks: Lead a dynamic bar team, ensuring top-notch guest service and maintaining brand standards.
- Company: Join the Windmill Village Hotel, a vibrant family business with exciting facilities and a welcoming atmosphere.
- Benefits: Enjoy free gym membership, discounted food, and stays, plus competitive salary and onsite parking.
- Why this job: Be part of a fun, team-oriented environment where your hospitality skills can shine and grow.
- Qualifications: Experience in a hotel or restaurant, ideally in a 4-star setting, with a passion for customer service.
- Other info: Opportunity to undertake Duty Management shifts and develop leadership skills.
The predicted salary is between 24000 - 36000 £ per year.
The Windmill Village Hotel, Golf Club & Spa is a vibrant and dynamic family business situated on the A45 as you leave Coventry towards Birmingham. The business enterprise includes The National Motorcycle Museum & National Conference Centre and The Manor Hotel – Marco Pierre White Steakhouse Bar & Grill.
You will receive a competitive salary plus amazing benefits which include free onsite parking, free membership to our state of the art gym and golf club, discounted food & beverage and discounted stays within the group.
As our Bar Supervisor you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest\’s expectations. You will be expected to achieve a level of service through the constant monitoring of brand standards, be highly attentive to detail and be capable of delivering consistent standards. You should have a warm, personable nature and a can do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.
You must have experience in a similar environment with the knowledge and confidence to deliver the role described below combined with a passion for delivering exceptional service through your team.
Key responsibilities for the Bar Supervisor are;
- Supply and ensure the highest possible level of guest care and service to the guests; internal and external.
- Complete some administrative functions (e.g.time sheets, stock and equipment counts, training)
- Maintain staffing levels within agreed budget targets – controlling wage costs, holiday schedules and work rotas
- Oversee multiple outlets ensuring that service delivery is maintained at all times
- Have a full knowledge and promote the hotel\’s facilities, services and company products
- Support the implementation of new procedures, practices and standards where applicable
- Support with the ordering, receipt, storage and security, requisition and issue of all items sold/served, together with cleaning materials and other sundry items
- Undertake Duty Management shifts as required and all associated tasks
- Monitor the standards of work, working practices, productivity and standards of customer care of all employees within the department.
- Comply with all aspects of \’Alcohol Licensing\’ regulations.
The Ideal Candidate Will:
- Have experience of working within a hotel or restaurant operation, ideally in a 4 star environment
- Be able to deliver excellent customer service at all times and train others to follow a similar example
- Be smart and professional in appearance with a \”can do\” attitude and excellent communication skills
The Essential Skills:
- Have previous proven experience in a 4 star hotel or a similar high quality environment
- Has a passion and commitment to quality and customer service
- Well organised and structured in your approach
The Desirable Skills:
- Confident personality with presence
- Engaging and the ability to inspire
- Forward Thinking
Bars Supervisor employer: Windmill Village Hotel, Golf Club & Spa
Contact Detail:
Windmill Village Hotel, Golf Club & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bars Supervisor
✨Tip Number 1
Familiarise yourself with the Windmill Village Hotel's offerings and unique selling points. Knowing the ins and outs of their facilities, services, and the overall guest experience will help you stand out during any discussions or interviews.
✨Tip Number 2
Showcase your teamwork skills by sharing specific examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to support and inspire your team will resonate well with the hiring managers.
✨Tip Number 3
Demonstrate your understanding of brand standards and customer service excellence. Prepare to discuss how you have maintained high service levels in past positions and how you plan to uphold these standards as a Bar Supervisor.
✨Tip Number 4
Be ready to talk about your experience with administrative tasks relevant to the role, such as managing time sheets and stock counts. Showing that you are organised and structured in your approach will give you an edge over other candidates.
We think you need these skills to ace Bars Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in bar supervision or similar roles. Emphasise your ability to deliver excellent customer service and any previous work in a 4-star environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've exceeded guest expectations in the past and how you embody a 'can do' attitude.
Highlight Teamwork Skills: Since teamwork is key in this role, include examples in your application that demonstrate your ability to work well with others. Discuss any experiences where you supported colleagues or contributed to a positive team environment.
Showcase Your Knowledge: Research The Windmill Village Hotel and its facilities. Mention in your application how your knowledge of their services can enhance guest experiences and how you can contribute to maintaining brand standards.
How to prepare for a job interview at Windmill Village Hotel, Golf Club & Spa
✨Showcase Your Hospitality Skills
Make sure to highlight your experience in delivering exceptional customer service. Share specific examples of how you've gone above and beyond for guests in previous roles, as this will demonstrate your understanding of the hospitality industry.
✨Emphasise Teamwork
Since teamwork is crucial in this role, be prepared to discuss how you have successfully collaborated with colleagues in the past. Mention any instances where you supported your team or took on additional responsibilities to ensure smooth operations.
✨Demonstrate Attention to Detail
The job requires a keen eye for detail, so be ready to talk about how you maintain high standards in your work. You could mention your approach to monitoring service delivery and ensuring compliance with brand standards.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from your past experiences where you successfully managed challenges, particularly in a bar or restaurant setting.